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store manager resume example with 9 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Detail-oriented supervisor with 10 years of major event operations and guest relations experience. Expert in service industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in excellence and committed to punctuality.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Maximizing Profitability
  • Team Leadership
  • Training and Development
  • Store Management
  • Product and Service Sales
  • Goals and Performance
  • Order management
  • Team leadership and coaching
  • Relationship building and management
  • Hourly shift management
  • Bank deposit procedures
  • Merchandising
  • Strategic thinker
  • Systems and software programs
  • POS systems
  • Vendor management
  • Training and mentoring
  • Sales expertise
  • Database Management
  • Store displays
  • Customer Response
  • Team Building
  • Customer Relations
  • Type laws and regulatory compliance
  • Staff training and development
  • Personnel development
  • Staff Management
  • Opening and closing procedures
  • Mathematical aptitude
  • Accurate money handling
  • Operations
Work History
Store Manager, 06/2021 - 12/2021
Journeys - Store Jobs Miami Beach, FL,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Devised processes to boost long-term business success and increase profit levels.
  • Approved regular payroll submissions for employees.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Analyzed and interpreted store trends to facilitate planning.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Supervised guests at front counter, answering questions regarding products.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Coached sales associates on product knowledge by using wide variety of training tools.
Dispatch Coordinator, 09/2012 - 03/2021
Crst International Bulan, KY,
  • Organized paperwork and explained individual job parameters for each assignment.
  • Developed and implemented process enhancements to drive continuous program improvement.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Leveraged Software and other tools to track data and make recommendations.
  • Received new orders, prepared documentation and assigned personnel.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Assessed regulatory and operational risks for escalation to management.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

+ Edit or add your own

  • Responded to over Number daily caller requests with information about assistance and timeframes.
  • Used Microsoft Word and other software tools to create documents and other communications.
Office Assistant, 08/2015 - 12/2015
Healthdrive Corporation Methuen, MA,
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Developed correspondence letters, memos and emails.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Maintained staff directory and company policy handbook for human resources department.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Executed record filing system to improve document organization and management.
  • Drafted common document templates for use by executives and employees.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Edited documents to keep company materials free of grammar errors.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Type database.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Arranged meetings and coordinated resources for use by attendees.
  • Managed multiple projects simultaneously using organizational and analytical skills.
Education
Associate Of General Studies: General Studies, Expected in 05/2011
-
Franklin Central High School - Indianapolis, IN
GPA:
Status -

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Resume Overview

School Attended

  • Franklin Central High School

Job Titles Held:

  • Store Manager
  • Dispatch Coordinator
  • Office Assistant

Degrees

  • Associate Of General Studies

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