Customer-oriented Store Manager offering over 5 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Skills
Store opening and closing procedures
Store operations oversight
Employee supervision and motivation
Operational budgeting
Staff training and development
Employee training
Reliable
Accurate cash handling
Risk management
Retail inventory management
Team-oriented
Shift checklists
Recruiting and hiring
Schedule management
Employee development
Education and Training
Maui High SchoolKahului, HIExpected in 06/1995 – –High School Diploma: - GPA:
Experience
Umpqua Bank - Store Manager Irvine, CA, 04/2016 - Current
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Resolved customer problems by investigating issues, answering questions and building rapport.
Strengthened work flow productivity by hiring, managing and developing top talent.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Oversaw all store operations while generating $[Amount] in monthly sales.
Hospital Sisters Health System - Corporate - Dialysis Technician Green Bay, WI, 02/2010 - 08/2016
Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
Discontinued dialysis treatment according to established procedures.
Recorded predialysis and post-dialysis weight and vitals signs to input into electronic medical records.
Operated hemodialysis machine to provide dialysis treatment for patients with kidney failure.
Observed patients for adverse reactions and monitored hemodialysis machines for malfunctions.
Connected hemodialysis machine to access site to start blood circulation with dialyzer.
Discussed procedure with patient to explain each step and answer questions.
Cleaned access area, including fistula, graft and catheter with antiseptic solution.
Primed dialyzer with saline solution to prepare for usage.
Inspected equipment settings and temperature for conformance with safety standards.
Analyzed registered venous arterial pressures to meet established limits.
Initiated dialysis treatment according to prescribed orders.
Mercy Health - Certified Medical Assistant East Palestine, OH, 07/2006 - 10/2009
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Contributed to office operations by triaging patients by severity of medical complaint.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
Measured patient peak flows to improve workflow efficiency.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
