Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Determined and responsible professional with more than 10 years of success boosting efficiency and streamlining procedures for retail, food service and entertaintment groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success. High-performing and familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

  • Achieved the (add number) national store ranking within (add number) years.
  • Increased sales by (add number)% by coaching department managers on new merchandising standards.
  • Managed a store that exceeded company expectations in every category during the (add number) quarter.
  • Exceeded monthly store sales goals(add number) months in a row.
  • Relationship building and management
  • Training and mentoring
  • Maximizing Profitability
  • Merchandising
  • Staff Management
  • Sales expertise
  • Fair practice laws and regulatory compliance
  • Vendor management
  • Team leadership and coaching
  • Order management
  • Product and Service Sales
  • POS systems
  • Accurate money handling
  • Mathematical aptitude
  • Customer Relations
Work History
02/2007 to Current Store Manager Tempur-Pedic | Georgetown, KY,
  • Completed (add number) profit and loss performance reports.
  • Oversaw, trained and encouraged (add number) associates, promoting culture of efficiency and performance.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Oversee rotation of merchandise and displays to feature new products and promotions.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels (add number) %.
  • Created work schedules according to sales volume and number of employees.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Boosted sales by (add number) % by effectively cultivating customer rapport and delivering superior customer service.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Instructed staff on appropriately handling difficult and complicated sales and unhappy customers.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Approved regular payroll submissions for (add number) employees within (software name) .
  • Reconciled daily sales transactions to balance and log day-to-day revenue with (software name) .
  • Boosted revenue by $ (add number) by developing and deploying strategies to effectively improve operations.
  • Established succession planning by training and mentoring (add number) associates into leadership positions.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
07/1989 to Current Singer Songwriter Tarantino Properties | Kingsville, TX,
  • Lead team in delivery of music for entertainment purposes, resulting in satisfaction and enjoyment of customers and fans.
  • Practice with band members to develop voices and harmonies and rehearse for upcoming roles.
  • Interpret different music by making use of members' voice production, harmonies, rhythm and melodies to present characterization.
  • Apply knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
  • Assure members maintain excellent attendance record, consistently arriving to meetings and performance locations on time.
  • Work with culturally and economically diverse customers to understand needs and provide service.
  • Selected music carefully to achieve balance of music styles preferred by both customers and band members; resulting in quality performance and maximizing customer satisfaction.
01/2003 to 01/2007 Leasing Agent To Be Edited | City, STATE,
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Kept meticulous records of all correspondence between management and tenants.
  • Administered operations to handle needs of more than (add number) tenants across (add number) property units.
  • Scheduled various contractors to complete needed work on vacant and occupied units.
  • Us(add software) to keep record of financial transactions and rental applications.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
06/2004 to 06/2006 Business Owner/Operator Rock Star Subs | City, STATE,
  • Led business planning, developed market strategy and established direct procurement of products from food and supply vendors.
  • Developed and rolled out policies designed to bolster productivity and reduce overall costs.
  • Maintained cleanliness and organization of food service workspace, working closely with employees to systemize tasks.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Scheduled employee shifts, taking into account customer traffic and employee strengths.
  • Interacted well with employees and customers to build connections and nurture relationships.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced operational risks while organizing sales and productivity data to forecast performance trends.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Promoted positive customer experience through day-to-day supervision and management of restaurant.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Supported staff engagement, encouraged gender diversity and cultural awareness to improve operational quality.
Expected in High School Diploma | Add Your School Name Here, Idk What City, GPA:

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