store manager resume example with 18+ years of experience
- Montgomery Street, San Francisco, CA 9XXX 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction. A team leader with stellar automotive history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Results-focused Supervisor offering 10 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
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Vera Bradley, Inc. – Eagan, MN,
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Initiated task schedule to employees based upon individual strengths and familiarity with the automotive industry.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Assisted customers by answering questions and fulfilling requests.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Increased sales 128% by offering advice on purchases and promoting additional products.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Assisted customers with locating and choosing merchandise in any store department.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and automotive talents.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Vera Bradley, Inc. – Foley, AL,
- Assisted clients with life skills, including personal hygiene, eating and making good choices.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Collaborated with the owner on operational support tasks to model importance of group goals.
- Supervised and led employees to high performance levels in cross-functional matrix management structure.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Verizon Wireless – City, STATE,
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Rotated merchandise and displays to feature new products and promotions.
- Oversaw, trained and encouraged various employees, promoting culture of efficiency and performance.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Created work schedules according to sales volume and number of employees.
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Resume Overview
School Attended
- Carson High School
Job Titles Held:
- Store Manager
- Armed Security Office
- Store Manager
Degrees
- High School Diploma
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