Smart and attentive, gifted in connecting with people through dynamic listening and interpersonal skills. Considered valuable asset in helping to manage people's needs. Empathetic Nurse promoting over 20 years of expertise in healthcare industry. Successful background providing compassionate, quality care with excellent communication skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the importance of communication.
Skills
Hospice and Palliative Care
HIPAA Compliance
Chronic disease management
Companionship and emotional support
Responding to emergencies
Wound care specialist
Patient Management
Medical laboratory procedures
Staff Management
Verbal and written communication
Detail-oriented
Supervision
Customer Relations
Work History
Store Manager, 05/2021 - Current Alex And Ani – Schaumburg, IL,
Safeguard store and engage in cash and inventory control through security equipment and procedures and eliminate store liability by adherence to applicable alcohol and tobacco regulations.
Manage appropriate inventory levels of product at store to avoid shrink and waste, place orders for inventory running low and evaluate sales performance of items to plan for future stocking strategy.
Complete daily paperwork, including reporting of sales, product inventory, deliveries and miscellaneous financials, process and determine any abnormal incidents or conditions.
Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices.
Manage inventory control, cash control and store opening and closing procedures.
Maintain proper product levels and inventory control for merchandise and organize stockroom to facilitate effective ordering and stock rotation.
Rotate merchandise and displays to feature new products and promotions.
Oversee and improve deliveries through proactive coordination of daily operations.
Complete all point of sale opening and closing procedures, including counting contents of cash register.
Warehouse Supervisor/Product Assembler, 08/2019 - 01/2020 NPSG (Contracted By Amazon) – City, STATE,
Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Kept detailed records of inventories and merchandise inventory transactions.
Maintained excellent performance standards while working in hot warehouse environment.
Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
Monitored adherence to safety protocols and company policies by staying attentive to details.
Supported production workers in meeting goals without compromising safety and compliance.
Completed daily operations on time and maintained high standards of accuracy.
Supervised warehouse operations by managing 30 employees during 12 hour shifts.
Director of Hospice Care, Nursing, 06/2006 - 02/2013 Care Centers, Inc. – City, STATE,
Developed and implemented individualized care plan for each hospice patient while following physician instructions.
Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Established hospice care services for elderly and disabled patients.
Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Monitored patient reactions after administering medications and IV therapies.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
Geriatric Nurse, 06/1996 - 02/2013 Care Centers, Inc. – City, STATE,
Prepared, administered and recorded prescribed medications and reported adverse reactions to medications or treatments in accordance with policy.
Consulted and coordinated with health care team to assess, plan, implement and evaluate patient care plans.
Closely monitored acute conditions related to falls and accidents, as well as chronic conditions, such as arthritis and COPD.
Anticipated needs of aging adults and worked closely with multidisciplinary team to provide individualized care to elderly patients.
Assisted patients with dressing, eating and bathing and encouraged patients to perform basic needs independently to promote self-esteem.
Involved, educated and supervised family members in implementing best practices for older adults.
Promoted kind, compassionate environment, utilizing active listening and effective communication skills for elderly patients and caregivers.
Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Performed arterial cut-downs, inserted central lines and inserted endotracheal tubes as part of trauma team.
Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
Audited charts and reviewed clinical documents to verify accuracy.
Education
Certificate of Completion: Nursing Administration, Expected in 2006 - Moraine Valley Community College - Palos Hills, IL GPA:
Associate of Applied Science: Nursing, Expected in 05/1996 - Morton College - Cicero, IL GPA:
Graduated with 3.8 GPA
High School Diploma: , Expected in 1989 - Portage High School - Portage, IN GPA:
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