Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dependable job seeker offering experience in managing inventory, teams and projects. Natural people person successful at building connections with staff, customers and fellow managers to enable remarkable gains. Sets performance goals for associates and holds associates accountable through ongoing and consistent coaching. Hard working, motivated, and determined to succeed in something exciting and new!
Skills
Employee supervision and motivation
Store operations oversight
Store opening and closing procedures
Customer service
Project management
Staff training and development
Inventory management
Outstanding communication skills
Retail inventory management
Employee training
Reliable
Risk management
Accurate cash handling
Experience
02/2015 to 10/2018Store ManagerColumbia Sportswear Company | Niagara Falls, NY,
Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Strengthened work flow productivity by hiring, managing and developing top talent.
Managed inventory tracking and physical inventory counts to minimize loss.
Reorganized sales floor to optimize customer flow and improve product visibility.
Fostered healthy team environments to promote collaboration and boost productivity.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Resolved customer problems by investigating issues, answering questions and building rapport.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Rotated inventory from oldest to newest to maintain fresh stock.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Oversaw POS operations and cash management to reduce errors.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
08/2007 to 08/2014Preschool TeacherDean Health | O'fallon, MO,
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Organized and led activities to promote physical, mental and social development.
Distributed quarterly progress assessments and milestone reports to each parent.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Taught children foundational skills such as colors, shapes and letters.
Maintained daily records of individual activities, behaviors, meals and naps.
Promoted good behaviors by using positive reinforcement methods with children.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Enforced behavior expectations at all times.
Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Developed professional relationships with parents, teachers, directors and therapists.
Promoted good behaviors by using positive reinforcement methods.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Observed children to record development.
Incorporated music, art and theater into lesson planning.
Identified early signs of emotional and developmental problems in children.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
04/2005 to 07/2007Shift ManagerMoe's Southwest Grill | Cumming, GA,
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Cross-trained in every store role to maximize operational knowledge.
05/2003 to 08/2003Crew MemberPapa Murphy's Holdings, Inc. | Neosho, MO,
Drove team success by completing assigned task quickly and accurately.
Upheld high standards of productivity and quality in all areas of operations.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Assisted management with monthly inventory control and weekly stock ordering.
Remained mindful of workplace safety according to predetermined specifications.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Received food orders from individuals and explained offerings.
Reviewed contents on food trays to check receiving complete order.
Organized food items on serving trays and in carry-out packages.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Verified orders and bagged items for easy transport.
Resolved customer concerns and relayed relevant information to supervisor.
Complied with company service standards, including inventory and cash control procedures.
Served drinks and prepared specialty beverages.
Education and Training
Expected in | Early Childhood EducationFrancis Institute Penn Valley , Kansas City, MOGPA:
Expected in | BiologyUniversity Of Missouri - Kansas City, Kansas City, MOGPA:
Expected in 05/2005High School Diploma | Raytown Sr. High School, Raytown, MOGPA:
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