Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Knowledgable in many aspects, capable of revamping current systems to fit modern needs and styles. Excel at maintaining steady management through rapidly changing economic and operational restrictions.
|
|
Oversaw, trained and encouraged 10+ sales representatives and 2 managers, promoting culture of efficiency and performance.
Reconciled daily sales transactions to balance and log day-to-day revenue with primarily Microsoft excel.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of Sales Associates.
Increased profits through effective Customer Management, In-Depth product knowledge, and problem solving training and troubleshooting profit loss areas.
Implemented new Cleaning process and identified poor work habits to improve effectiveness.
Oversaw daily operations of Exemplary Customer Service, including staffing and training, FDA compliance, inventory control and financial functions.
Directed construction of product displays on daily basis, following corporate planograms, promotions and seasonal trends.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Created work schedules according to sales volume and number of employees.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding all store and staff issues, financial goals and sales.
- Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Trained and developed new associates on POS system and key sales tactics, which improved process flows.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Supervised guests at front counter, answering questions regarding products.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed new store location from ground up by hiring and training efficient team.
- Planned budgets and authorized payments and merchandise returns.
- Hired, trained and evaluated personnel in sales and marketing.
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Managed inventory control, cash control and store opening and closing procedures.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Motivated staff to perform at peak efficiency and quality.
- Helped general management develop prices based on inventory costs and portion sizes.
- Purchased food and cultivated strong vendor relationships.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Hired and managed all kitchen staff.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Checked and tested foods to verify quality and temperature.
- Coordinated and organized all restaurant inventory.
Stocked merchandise each Day, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Managed timely and effective replacement of damaged or missing products.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Conducted inventory and restocked items throughout day.
- Maintained fitness in order to move merchandise efficiently and safely.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Purchased food and cultivated strong vendor relationships.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Spending 5 years in the Vaping Industry my company has been subject to spontaneous FDA and State regulations. Which has helped me learn to be ready for any and all changing environments, no matter how extreme or rapid the change.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Personalization
- Target Job
- Word Choice
Resume Overview
School Attended
- Northeast Community College
Job Titles Held:
- Store Manager
- Head Cook
- Stocking Clerk
- Stock Manager
Degrees
- GED
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
