Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Knowledgable in many aspects, capable of revamping current systems to fit modern needs and styles. Excel at maintaining steady management through rapidly changing economic and operational restrictions.
Oversaw, trained and encouraged 10+ sales representatives and 2 managers, promoting culture of efficiency and performance.
Reconciled daily sales transactions to balance and log day-to-day revenue with primarily Microsoft excel.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of Sales Associates.
Increased profits through effective Customer Management, In-Depth product knowledge, and problem solving training and troubleshooting profit loss areas.
Implemented new Cleaning process and identified poor work habits to improve effectiveness.
Oversaw daily operations of Exemplary Customer Service, including staffing and training, FDA compliance, inventory control and financial functions.
Directed construction of product displays on daily basis, following corporate planograms, promotions and seasonal trends.
Stocked merchandise each Day, clearly labeling items, arranging according to size or color and preparing attractive displays.
Spending 5 years in the Vaping Industry my company has been subject to spontaneous FDA and State regulations. Which has helped me learn to be ready for any and all changing environments, no matter how extreme or rapid the change.
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