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Store Manager Resume Example

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STORE MANAGER
Skills
  • Team leadership and coaching
  • Relationship building and management
  • Social and academic development
  • Child Supervision
  • Cleaning requirements
  • Sales
  • Guest Services
  • Product Knowledge
  • Order management
  • Maximizing Profitability
  • Childcare
  • Child development
  • Retail Transactions Processing
  • Client Needs Assessment
  • Cash Register Operation
Professional Summary

Quick-thinking and resourceful employee. Experience scheduling appointments. Highly adaptable with great problem-solving skills. Well-organized and diligent about addressing individual requirements. Friendly, outgoing and professional in every interaction. 3 years of expertise using teamwork and communication to drive outstanding outcomes. Efficient at sterilization procederes and equipment using standard infection control procedures. Resolves problems and handles issues quickly while following protocols.

Work History
Store Manager, 05/2017 to 12/2020
23 Junk Street - Abilene, TX
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Completed monthly profit and loss performance reports.
  • Oversaw, trained and encouraged 3 employees, promoting culture of efficiency and performance.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Kept inventories accurate with daily cycle counts and monthly audits to identify and resolve variances.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Leveraged social media and brand marketing to achieve or surpass sales quota.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team.
  • Coached sales associates on product knowledge.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Supervised guests at front counter, answering questions regarding products.
Sales Associate, 10/2019 to 08/2020
Palm Beach Tan Inc. - Abilene, TX
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained records related to sales, returns and inventory availability.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Drove team revenue totals by bringing in sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Childcare Worker, 05/2017 to 05/2018
YMCA - Abilene, TX
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments and issues.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Created and implemented diverse educational strategies to boost development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Managed safety and security of all children under care.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Kept all areas neat, clean and properly sanitized.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained effective schedule balance between rest periods, active play and instruction.
Education
High School Diploma: : 06/2018Abilene High School - Abilene, TX
Certifications

BCLS/ CPR

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Resume Overview

Companies Worked For:

  • 23 Junk Street
  • Palm Beach Tan Inc.
  • YMCA

School Attended

  • Abilene High School

Job Titles Held:

  • Store Manager
  • Sales Associate
  • Childcare Worker

Degrees

  • High School Diploma : : 06/2018

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