LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Store Manager
Please provide a type of job or location to search!
SEARCH

Store Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
Jeffrey
Williams
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, record keeping and team leadership. Always working to enhance revenue and boost customer satisfaction. Organize team workflows to maximize efficiency and foster collaboration with clear focus on meeting business revenue, performance and cost-control objectives. Well-versed in goal settings during 20-years of retail history. Service-focused and proactive manager.

Attentive supervisor with 20+ years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Attentive supervisor with 20 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Experienced professional with 20-year background in Retail store management. Successful in both startup and turnaround management roles. Comprehensive knowledge of all retail operations, including customer service, payroll and merchandising.

Customer service-oriented professional with enthusiastic personality and skills in communication and retention. Ready to apply experience in Leadership in retail position with exciting organization.

Focused retail store management professional versed in all aspects of running Retail store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communicaiton and relationship-building abilities.

Skills
  • Team leadership and coaching
  • Relationship building and management
  • Maximizing profitability
  • Order management
  • Effective leader
  • Retail Market knowledge
Education
Martin Community CollegeWilliamston, NCAssociate of Arts: Effective Teacher's Training
  • Continuing education in Lateral Entry Training
Walmart UniversityGoldsboro, NCAssociate of Science: Business Management
  • Professional development completed in Management training
Bridgestone FirestoneAkron, OHAssociate of Science: Business Management
  • Continuing education in Management develop
Elizabeth City State UniversityElizabeth City, NC1991Associate of Science: Industrial Technology
  • Minored in Mechanical Engineer
  • Member of Who's Who among College Students
Work History
O'reilly Autoparts- Store Manager
Raleigh, NC02/2009 - Current
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10 %
  • Rotated merchandise and displays to feature new products and promotions
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Addressed and resolved strategy issues to support sales management and guide business direction
  • Reduced process lags while managing 12 employees to ensure optimal productivity
  • Assumed positions of associate and assistant manager before promotion to store manager
  • Conducted 8 staff evaluations and determined staff promotions, realignments and reductions in force as necessary
Walmart- Assistant Store Manager
Raleigh, NC01/2008 - 02/2009
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs
  • Oversaw and managed operational and financial projects to deliver on time and within budget limitations
  • Worked with managers and advertising directors to optimize promotions
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases
  • Conducted weekly walk-throughs with Market Manager and Store Manager to discuss interior visual displays, including store window presentation
  • Improved efficiency 50% through supervising daily staff assignments and tasks, including note taking and staffing
  • Partnered with store manager to develop and implement merchandising plans to guarantee profitability on weekly basis
  • Trained 40 employees in inventory practices, POS systems and product knowledge, contributing to 30% increase in customer satisfaction ratings
  • Coordinated and enhanced delivery of $50,000 of hard line in 3 hours through cross training
  • Increased sales by 15% over 6 month period
Firestone- General Manager
Raleigh, NC08/1995 - 11/2007
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
  • Directed work of customer retention and customer satisfaction teams to deliver exceptional client experiences
  • Developed effective business plans to align strategic decisions with long-term objectives
  • Tracked and analyzed profitability and key metrics of percent to payroll establishment to improve overall profitability and bring in new clientele
  • Maintained organized, safe and clean work facility to keep productivity high and maximize customer satisfaction
  • Increased profits by 12% within one year through restructure of business line
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader
  • Trained, coached and mentored staff to ensure smooth adoption of new Incentive] program
  • Evaluated financial statements and profit loss reports to monitor Shrink performance to devise solutions for improvement and cost reduction
  • Collaborated with 10-person team to effectively manage $250,00 annual marketing budget
  • Built and maintained loyal, long-term customer relationships through effective account management and customer retention
  • Coordinated and enhanced delivery of $50,000 of hard line in 6 months through team building and cross training
  • Facilitated monthly and quarterly leadership workshops for 4 stores to share best practices that optimize productivity
  • Analyzed product costs, schedules, sales goals and productivity to drive business decisions
  • Worked with promotional teams to develop new marketing strategies for New products resulting in 7% increase in market share
  • Improved productivity metrics by 50% through sales forecasting, resource allocation and managing scheduled labor
  • Directed 3 managers with over 30 associates across 3 departments that generated over $80,000 in revenue,
  • Drove sales to over $1500 by successfully cultivating local daycare center and school relationships and targeting key audience
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • O'reilly Autoparts
  • Walmart
  • Firestone

School Attended

  • Martin Community College
  • Walmart University
  • Bridgestone Firestone
  • Elizabeth City State University

Job Titles Held:

  • Store Manager
  • Assistant Store Manager
  • General Manager

Degrees

  • Associate of Arts : Effective Teacher's Training
    Associate of Science : Business Management
    Associate of Science : Business Management
    Associate of Science : Industrial Technology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Store-Manager-resume-sample

Store Manager

Buffalo, New York

Store-Manager-resume-sample

Store Manager

Cricket Wireless

Tampa, Florida

Store-Manager-resume-sample

Store Manager

Mattress Firm

Houston, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.