Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
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Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Analyzed marketing information and translated it into strategic plans.
Completed weekly schedules according to payroll policies.
Trained all new managers on store procedures and policies.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Contributed to merchandising ideas at team sale meetings.
Addressed customer inquiries and resolved complaints.
Delivered excellent customer service by greeting and assisting each customer.
Reorganised the sales floor to meet company demands.
Stocked and restocked inventory when shipments were received.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Worked closely with the district manager to formulate and build the store brand.
Analyzed marketing information and translated it into strategic plans.
Trained staff to deliver outstanding customer service.
Maintained daily record of all transactions.
Addressed customer inquiries and resolved complaints.
Design and implemented customer satisfaction metrics.
Determined staff promotions and demotions, and terminated employees when necessary.
Stocked and restocked inventory when shipments were received.
Companies Worked For:
School Attended
Job Titles Held:
Degrees
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