Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths Adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance.
Retail inventory management
Accurate cash handling
Store opening and closing procedures
Outstanding communication skills
?Recruiting and interviewing
Store ManagerOct 2015 to Current Forman Mills - Maple Heights, Ohio
Completes store operational requirements by scheduling and assigning employees Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing reports with potential and act Ensures availability of merchandise and services by approving contracts, maintaining inventories.
Store ManagerJun 2014 to Oct 2015 Rue 21 - Cleveland, Ohio
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Assign 20+employees to specific duties.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Store ManagerJan 2007 to Current Dots fashions - Cleveland, Ohio
Formulated pricing policies for merchandise, according to profitability requirements.
successfully managed an 8+ person team, making sure my team have good customer services skill, register skills, good floor awareness Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate.
Structured and maintained a goal each week for the store estimated consumer demand and determined the types and amounts of goods sold.
Assistant ManagerOct 2003 to Dec 2006 Footlocker - East Cleveland, Ohio
Executed daily operations of goals each week Formulated pricing policies for merchandise, according to profitability requirements.
Trained and managed 15 employees reviewed inventory and sales records to prepare reports for management and budget departments and achieved significant improvements in their productivity.
Reviewed inventory and sales records to prepare reports for management and budget departments.
Trained employees in customer services, floor awareness, cash register, paperwork, number of how business is ran Supervised 15+employees, scheduled work hours, resolved conflicts, determined salaries.
Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and demoting or letting worker go with appehison.
Diploma2002Glenville high school - Cleveland, OhioGPA: GPA: 3.0GPA: 3.0
Associate degree, science/criminal justice criminal justice2005GPA: GPA: 2.9science/criminal justice criminal justice GPA: 2.9 Maintained a 2.9 grade point average while working 40 hours per week.
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