Store Manager Resume Example
Quality focused manager adept at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of United Brothers' success.
Well-versed in shrinkage control, inventory management and financial leadership of franchise businesses. Talented managerial skills with innovative approaches to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.
Focused retail store management professional versed in all aspects of running franchise store, including opening and closing procedures, banking, merchandising and recruiting. Able to keep operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building abilities.
Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs.
Highly motivated and driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, customer care. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
- Process improvements
- Employee supervision and motivation
- Store opening and closing procedures
- Store operations oversight
- Root cause analysis
- Reliable
- Scheduling master
- Inventory control
- Team-oriented
- Customer service
- Staff training and development
- Inventory management
- Operational budgeting
- Process improvement
- Retail inventory management
- Project management
- Leadership reports
- Risk management
- Administrative support
- Employee training
- Sales professional
- Outstanding communication skills
- Accurate cash handling
- Program implementation
- Shift checklists
Store ManagerRevzilla | Huntington Beach , CA
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
- Assessed, optimized and elevated operations to target current and expected demands.
Shift LeaderHut American | Pine Bluff , AR
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Established team goals, reviewed employee work and mentored team members to improve performance.
- Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Store ManagerRevzilla | Huntsville , AL
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Processed shipments and maintained stock shelf organization.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Updated store pricing, signage and merchandising based on current promotions.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Minimized financial discrepancies by accurately controlling monthly operations budget.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Hired, trained and managed team of twelve associates, including evaluating performance and enforcing disciplinary actions.
Server ManagerHyatt | Santa Rosa , CA
- Planned and managed menus for weekly offerings and special events.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Server ManagerHyatt | Vail , AZ
- Planned and managed menus for weekly offerings and special events.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Oversaw food preparation, production and presentation according to quality standards.
- Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
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Resume Overview
School Attended
- National Integrated College
- NIC Higher Secondary College
Job Titles Held:
- Store Manager
- Shift Leader
- Server Manager
Degrees
- BBS | Accounting And Finance
High School Diploma
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