SEARCH

Store Manager Resume Example

Love this resume?Build Your Own Now
STORE MANAGER
Professional Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Skills
  • Team leadership and coaching
  • Maximizing profitability
  • Relationship building and management
  • Order management
  • Customer-oriented
  • Accurate money handling
  • Goal-oriented
  • Staff management
  • Store displays
  • Customer relations
  • Hourly shift management
  • Staff training and development
  • Merchandising
  • Sale expertise
  • Order processing
  • Vendor management
  • POS systems
  • Bank deposit procedures
  • Merchandising expertise
  • Operations
  • Opening and closing procedures
  • Goals and performance
  • Personnel development
  • Strategic thinker
Work History
Store Manager, 07/2016 to 12/2019
Solstice Sunglasses – Santa Barbara , CA
  • Devised, deployed and monitored processes to boost long-term business success.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Rotated merchandise and displays to feature new products and promotions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to already gifted team of employees.
  • Instructed staff on appropriately handling difficult and complicated sales and unhappy customers.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Lead Buyer/Head of Sales, 09/2010 to 07/2016
Brown University – Providence , RI
  • Traveled nationally 3-4 times per year to observe newest trends and make proactive buying choices.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Communicated with suppliers to negotiate best pricing on existing and newly developed product lines.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Developed strategy and managed market communications that drove product demand.
  • Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
  • Established logistics policy including mode, carrier and supplier agreements that benefited overall business.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Recruited, hired, and trained highly skilled sales and customer service staff.
  • Developed and implemented key strategies for handling international imports.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Monitored sales models and developed sales projections by following industry trends.
Veterinary Technician, 07/2006 to 09/2015
Hawkins Pet & Exotic Animal Clinic – City , STATE
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Assisted veterinary surgeon in surgeries and procedures across variety of domestic and exotic species of animals.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administered vaccinations and medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
Education
High School DiplomaHarmony High School - City
Accomplishments
  • Three months after being hired to Journeys Kidz, I was promoted to running the highest volume store in the company ($2,000,000). At this location, I won several awards and engaged in extensive management training.
  • Awards from Journeys Kidz: $100,000 increase (2017, 2018, 2019), $200,000 increase (2018), STAR interview (2018), Rolling 52 $2,000,000 milestone (2018), Top 5 Conversion (2018), Top 5 Standards of Performance (2018).
  • Managed and led a team of Retail Sales Associates.
  • Increased sales by coaching sales associates on new merchandising standards.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Length
  • Measurable results

Resume Overview

School Attended

  • Harmony High School

Job Titles Held:

  • Store Manager
  • Lead Buyer/Head of Sales
  • Veterinary Technician

Degrees

  • High School Diploma

Similar Resumes

View All
Retail-Store-Manager-resume-sample

Retail Store Manager

Rocky Mountain Chocolate Factory

Durango , CO