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Store Manager Resume Example

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STORE MANAGER
Professional Summary
Store Manager equipped with practical experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Organized and effective at providing exceptional customer service. 
Skills
  • Excellent customer service skills
  • Strategic thinker
  • Staff training and development
  • Opening and closing procedures
  • Store displays
  • Detail-oriented
Work History
Store Manager, 08/2013 to Current
GNC – Middle River, MD
  • Promoted from Sales Associate to Store Manager within 2 months.
  • Manage employee scheduling and payroll weekly.
  • Count cash drawers and make bank deposits.
  • Assign employees to specific duties to best meet the needs of the store daily.
  • Examine merchandise to verify that it is correctly priced and displayed.
  • Report to the district manager regarding all store and staff issues.
  • Generate repeat business through exceptional customer service.
Sales Associate, 06/2013 to 08/2013
GNC – White Marsh, MD
  • Practiced management operations in preparation for Store Manager promotion.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Contributed to team success by exceeding team sales goals by 5%.
  • Recommended merchandise to customers based on their needs and preferences.
  • Built relationships with customers to increase likelihood of repeat business.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
Assistant Manager, 02/2012 to 08/2013
The Shoe Department – White Marsh, MD
  • Maintained records of store's daily sales, inventory and expenses, as well as made nightly bank deposits.
  • Produced $2,500-$5,000 in commissioned revenue weekly.
  • Directed and supervised employees engaged in sales and inventory-taking.
  • Successfully managed the activities of 18 team members in multiple locations.
  • Recruited, managed and mentored new sales associates regularly.
  • Resolved customer questions, issues and complaints immediately.
  • Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Co-Founder, 02/2008 to 07/2011
Definir Clothing – Flossmoor, IL
  • Managed inventory, and sourced manufacturing companies monthly.
  • Designed garments quarterly.
  • Guided several teams of investors, models, and show organizers.
  • Created and implemented marketing and advertising strategies, via social media.
Education
Bachelor of Arts: Communication, May 2011
University of Illinois - Champaign, IL
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Resume Overview

Companies Worked For:

  • GNC
  • The Shoe Department
  • Definir Clothing

School Attended

  • University of Illinois

Job Titles Held:

  • Store Manager
  • Sales Associate
  • Assistant Manager
  • Co-Founder

Degrees

  • Bachelor of Arts : Communication , May 2011

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