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Store Manager Resume Example

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STORE MANAGER
Professional Profile
Entrepreneur in the Food and Beverage Industry with consistent success in developing new concepts and maximizing performance of existing concepts via a hands on approach and a customer service mind set. Extensive knowledge of menu development and design, cost analysis, promotions, and staff development.
Core Qualifications
  • 18 years of full service restaurant management
  • 17 years of bookkeeping experience
  • 16 years of on premise and off premise catering
  • Meeting & Event Planning
  • Operations management
  • Well versed in Micros, Word, Excel, Publisher, Peachtree, Quicken, QuickBooks Premier
  • Extensive Payroll knowledge including preparing weekly and biweekly payroll.
  • Preparing all Federal and State tax payments and returns
  • Inventory Management consisting of regularly scheduled inventories, setting par levels, and controlling product loss.
  • Expense Reduction by analyzing systems, recipes, and staff training.
  • Staff Development & Training
  • Design and implementation of a uniform Employee Handbook and Training Manual.
  • Front of House Experience with a focus on customer service, staff training and development, and facility cleanliness.
  • Back of House experience specifically focused on portion control, proper food handling, menu design, and overall cleanliness


  • Calculated monthly budget
  • Calculated daily and monthly productivity
  • Accounts Payable, Accounts Receivable and collections.
  • Inventory control
  • Advertising-TV, radio, print media
  • Social Media Marketing
  • ServeSafe Certified (current)
Accomplishments
Promoted to Store Manager after 5 months of employment.
 
Helped store maintain a 98% customer satisfaction rate on secret shopper surveys.
 
Managed daily operations of 10,000 sf facility that was quickly voted Best of the Best in 2 categories by local consumers (Best Seafood, and Best Catfish)
 
Won Best of Show and Best Food at The Taste of Desoto.
 
Won the Lion's Choice Award at the Taste of Harding two consecutive years.
​
Efficiently operated a restaurant of $2.5M annual volume with a combined staff of 43 culinary and restaurant professionals.
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Played a key role in obtaining restaurant's liquor license and expanding the bar area, thereby increasing overall sales by 20% from previous year.
 

Experience
Aldi, Inc Southaven, MS Store Manager 02/2014 to 04/2015
  • Management of retail location in excess of $9M annually
  • Prepared and implemented monthly budget based on current sales pace and sales from the prior year.
  • Scheduled all employees to insure adherance to the budget
  • Inventory Control and Loss Reduction via proper ordering and training of associates  using the MDT and CGOS systems for all perishable items.
  • Merchandising including but not limited to weekly resets of Special Buy area in grocery, cooler and freezer areas.
  • Trained all staff per corporate training manuals and guidelines
Southern Comfort Catering, LLC Nesbit, MS Owner/Chef 10/2012 to Current
  • Corporate and private event catering.
  • Menu design to meet specific guest's needs and budget.
  • Event planning.
  • Food cost.
Desoto Restaurant Management Group, LLC Southaven, MS Owner/GM/Financial Manager 01/2003 to 10/2012
  • Operated a $2.5M casual dining restaurant Hiring, training and scheduling of Front of House and Back of House staff.
  • Weekly analysis of sales and food costs to operate in a cost effective manner.
  • Controlled inventory for retail items, food, and liquor.
  • Maintained all employee files to stay in compliance with Federal and State Guidelines.
  • Trained management team to handle all day-to-day operations including staff development, scheduling, ordering, etc.
  • Increased sales each year over prior years.
  • Managed all aspects of payroll (for a staff of 40+) and scheduling including tax preparation and filing of State and Federal payroll tax requirements Prepared all P&L and Balance Sheets to be presented to Accountant for review and tax filing purposes.
  • Performed daily audits of petty cash.
  • Conducted daily reviews of previous day's sales, bank deposits, voids, manager comps, etc.
  • Monthly reconciliation of bank statement.
  • Insuring that deposits for daily cash and credit card deposits were correct.
  • Performed all accounts payable/receivable duties for restaurant and catering.
  • Designed and implemented Employee Handbook.
  • Implemented an advertising budget and schedule including TV, radio, and print media.
  • Implemented social media marketing including Facebook, Twitter, Foursquare, Pinterest, and YouTube.
Cordova Athletic Club Management Group, LLC Owner/General Manager 01/2000 to 08/2003
  • Managed all aspects of payroll and scheduling including tax preparation and filing of State and Federal payroll tax requirements for 5 locations.
  • Conducted monthly billing for approximately 12,000 members in 5 separate locations.
  • Performed all accounts payable, accounts receivable, and collection duties.
Education
General 1997 Northwest Mississippi Community College, Southaven, MS, 38671
High School Diploma: College Prep 1995 Southaven High School, Southaven, MS, 38671
Certifications
Serve Safe Certified
Certified in Adult, Child and infant CPR including AED.
Certified Personal Trainer through ISSA

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Resume Overview

Companies Worked For:

  • Aldi, Inc
  • Southern Comfort Catering, LLC
  • Desoto Restaurant Management Group, LLC
  • Cordova Athletic Club Management Group, LLC

School Attended

  • Northwest Mississippi Community College
  • Southaven High School

Job Titles Held:

  • Store Manager
  • Owner/Chef
  • Owner/GM/Financial Manager
  • Owner/General Manager

Degrees

  • General 1997
    High School Diploma : College Prep 1995

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