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store manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Selected Accomplishments
  • Supervised team of 20 staff members.
  • Improved efficiency of weekly paperwork, saving 45 hours per week.
  • Reduced labor costs 12% by revamping schedule.
  • Exceeded monthly store sales goals 13 months in a row.
Skills
  • Store Opening and Closing Procedures
  • Accurate Cash Handling
  • Employee Motivation
  • Customer Relations
  • Performance Monitoring and Evaluation
  • Team Leadership
  • Staff Training
  • Policies implementation
  • Inventory Management
  • Time Management
  • Staff Management
  • Customer Service
  • Meetings
  • Reviewing Resumes
  • Company Standards
Work History
Store Manager, 01/2022 - Current
Genuine Parts Company Issaquah, WA,
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point-of-sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Established efficient inventory management system to maximize sales and reduce costs.
  • Tracked store inventory, ordering new products to prevent shortages.
Consignment Manager, 11/2017 - 12/2021
Virginia Hospital Center Arlington, VA,
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Managed over 1,500 consignors, with over 6000 products.
  • Oversaw new business development and customer servicing.
  • Educated new clients on consignment and updated account information to maintain high standards of client service.
  • Accomplished multiple tasks within established timeframes.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Configured hardware, devices, and software to set up workstations for employees.
  • Resolved technical support inquiries as needed per day.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Executes excellent sales floor merchandising and selling.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Demonstrated items to customers and created customer awareness, interest, and sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services, and company information.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
Cashier, 01/2015 - 01/2016
Winn Dixie Supermarket City, STATE,
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Tallied cash drawer at beginning and end of each work shift.
  • Stocked, tagged and displayed merchandise as required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs
  • Greeted customers entering store and responded promptly to customer needs
Additional Information
  • Bilingual: English, Spanish
  • Flexible Schedule
  • Computer: MS Applications (Excel), Retail Software, POS
Education
High School Diploma: , Expected in 06/2018
-
Mater Lakes Academy - Miami Lakes,
GPA:
Status -

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Resume Overview

School Attended

  • Mater Lakes Academy

Job Titles Held:

  • Store Manager
  • Consignment Manager
  • Cashier

Degrees

  • High School Diploma

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