LiveCareer-Resume

store manager resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
A position where my knowledge, experience and leadership skills can be best utilized towards future growth within the company.
Highlights
  • Certified in Microsoft Office, Word, Access, Excel, Power Point and Outlook
  • Experienced in following plan-o-grams.
  • Experienced using P.O.S. systems.
  • Experienced in visual merchandising.
  • Great customer service skills.
  • Experienced in event planning including promotional events.
Education
University of KentuckyLexingtonKentuckyUnited States , Expected in May 2011 BA : Merchandising, Apparel and Textiles Integrated Strategic Communications - GPA : Member and President of MAT Club- 4 years Dean's list GPA: 3.5 Merchandising, Apparel and Textiles Integrated Strategic Communications Member and President of MAT Club- 4 years Dean's list GPA: 3.5
Tates Creek High School Lexington, KY Expected in June 2003 High School Diploma : - GPA :
Accomplishments
Experience
Rdo Equipment Co. - Store Manager
Pasco, WA, 01/2012 - Present
  • Review operational records and reports to project sales and determine profitability.
  • Interview, hire staff, oversee staff training, and manage 8-12 employees daily.
  • Monitor customer preferences to determine focus of sales efforts.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotions.
  • Prepare budgets and approve budget expenditures.
  • Direct, coordinate, and review activities in service accounting and in receiving and shipping operations.
  • Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials.
  • Attend Market annually to locate vendors of materials and determine product availability and terms of sales.
  • Prepare and process requisitions and purchase orders for supplies.
  • Maintain records of goods ordered and received.
  • Control purchasing department budgets.
  • Administer online purchasing systems.
  • Prepare reports regarding market conditions and merchandise costs.
  • Develop ideas or plans for merchandise displays, floor plans or models of proposed displays to entice and appeal to customers.
  • Instruct sales staff coordination of clothing racks or counter displays.
Outsource Consulting Services, Inc - Administrative Assistant
San Francisco, CA, 05/2009 - 12/2012
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Make travel arrangements for executives.
  • Manage and maintain executives' schedules.
  • Process payroll information.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Keep a current record of staff members' whereabouts and availability.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Things Remembered, Inc. - Sales lead
Langhorne, PA, 11/2007 - 08/2010
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Assign employees to specific duties.
  • Instruct staff on how to handle difficult and complicated sales.
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Skills
accounting, administrative, administrative support, Schedule appointments, balance sheets, basic, bookkeeping, budgets, budget, calculators, Resolve customer complaints, customer service, customer service skills, database, database management, email, staff training, event planning, faxes, fax machines, filing, floor plans, focus, general office duties, inventory, Market, materials, Access, Excel, Microsoft Office, Outlook, Power Point, window, Word, office equipment, organizing, Process payroll, personnel, phone systems, copiers, policies, proofreading, purchasing, quality, Read, receiving, Maintain records, selling, sales, shipping, spreadsheet, take messages, phone, Make travel arrangements, visual merchandising, word processing

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Resume Overview

School Attended

  • University of KentuckyLexingtonKentuckyUnited States
  • Tates Creek High School

Job Titles Held:

  • Store Manager
  • Administrative Assistant
  • Sales lead

Degrees

  • BA
  • High School Diploma

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