- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Strong sense of customer/client services to ensure the availabilities of resources or any alternatives. Customer service oriented in retail and health backgrounds.
- Employee supervision and motivation
- Store operations oversight
- Store opening and closing procedures
- Team-oriented
- MS Office proficient
- Reliable
- Employee training
- Shift checklists
- Accurate cash handling
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- Program implementation
- Outstanding communication skills
- Sound judgment
- Supervision and training
- Schedule management
- Employee development
- Recruiting and hiring
- Customer retention
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Store Manager , 04/2020 - Current
The Reformation – Soho, NY,
- Rotated inventory from oldest to newest to maintain fresh stock.
- Built loyal customer base by delivering excellent service and stocking in-demand products.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Restocked inventory upon shipment arrival and checked merchandise into [Software] system to maintain accurate records.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Collaborated with [Job title] to recruit and develop personnel and cultivate top performance.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Implemented succession planning by training and developing [Number] associates into leadership positions.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Interviewed, hired, supervised and trained [Number] employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Oversaw POS operations and cash management to reduce errors.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Reorganized sales floor to optimize customer flow and improve product visibility.
Quality Developmental Disability Personnel (QDDP), 05/2019 - 03/2020
Help At Home LLC – City, STATE,
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Performed assessments to determine individual limitations and strengths.
- Prepared patients for self-management and decision-making responsibilities.
- Documented and filed patient health reports and charts.
- Managed load of multiple cases on consistent basis.
- Helped individuals address disabilities and put together career plans.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Contributed to development, planning and completion of project initiatives.
- Performed site evaluations, customer surveys and team audits.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customs Clearance Personnel , 05/2014 - 05/2019
FedEx Trade Networks – City, STATE,
- Contacted customers via phone and email to explore connections, offer services and cement relationships.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Contacted customers for information regarding products purchases from out of the country.
- Processes customer.er information with US Customs through email and software programs tailored for the industry.
Personal Care Aid, 10/2011 - 05/2012
Arc Of The Ozarks – City, STATE,
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Improved patient outlook and daily living through compassionate care.
- Monitored and reported clients' progress.
- Facilitated best care by developing strong and trusting rapport with patient.
- Transported patients to and from medical, dental and personal care appointments.
- Administered necessary medications as directed by care plan.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
- Supervised medication administration, personal hygiene and other activities of daily living.
Bachelor of Science: Psychology, Expected in 05/2019
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Missouri State University - Springfield, MO
GPA:
High School Diploma: , Expected in 05/2003
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Parkview High School - Springfield, MO
GPA:
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