LiveCareer-Resume

store manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-oriented Store Manager offering over 25+ years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Pricing Strategies
  • Store Merchandising
  • Store Opening and Closing
  • Payroll Management
  • Sales Strategies
  • Shift Scheduling
  • Inventory Management
  • Documentation and Reporting
  • Recruiting and Hiring
  • Policies and Procedures
  • Customer Service
  • Verbal and Written Communication
  • Staff Supervision
  • Team Building and Leadership
  • Multitasking and Organization
  • Employee Supervision and Motivation
  • Cash Management
  • Assignment Delegation
  • Sales Promotion
  • Budget Control
  • Records Organization and Management
  • Performance Evaluation and Monitoring
  • Recruitment and Hiring
  • Goal Setting
  • Performance Assessment
  • Hiring and Onboarding
  • Administrative Management
  • Finance and Accounting Oversight
  • Decision Making
  • Sales Tracking
  • Cost Reduction
  • Human Resources Oversight
  • Mathematical Calculation and Reasoning
  • Customer Service Management
  • Quality Assurance
  • Supplier Monitoring
  • Financial Statement Review
  • Staff Development
Experience
Store Manager, 03/2017 to 07/2022
Tbc CorporationGainesville, FL,
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Manager, 03/2014 to 03/2017
Morgan PropertiesBarrington, NJ,
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Entered time and attendance logs in preparation for payroll.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Maintained adequate staffing to meet objectives within budget.
  • Minimized staff turnover through appropriate selection, orientation and training.
Store Manager, 08/2013 to 03/2016
Tbc CorporationGallatin, TN,
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education and Training
High School Diploma: , Expected in 05/1991 to Mineral Wells High School - Mineral Wells, TX
GPA:

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Resume Overview

School Attended

  • Mineral Wells High School

Job Titles Held:

  • Store Manager
  • Manager
  • Store Manager

Degrees

  • High School Diploma

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