LiveCareer-Resume

store manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-oriented Store Manager offering over 8 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Store opening and closing procedures
  • Store operations oversight
  • Employee supervision and motivation
  • Accurate cash handling
  • Team-oriented
  • Risk management
  • Reliable
  • Staff training and development
  • Outstanding communication skills
  • Operational budgeting
  • Employee training
  • Project management
  • Retail inventory management
  • Sales professional
  • Employee development
  • Recruiting and hiring
  • Supervision and training
  • Customer retention
  • Schedule management
Experience
Store Manager, 11/2021 to 05/2022
LupoliSeabrook, NH,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Prepared and submitted nightly bank deposits.
Merchandiser, 04/2021 to 11/2021
Ace HardwareNahunta, GA,
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Displayed appropriate signage for products and sales promotions.
  • Communicated and coordinated planogram execution with store management.
  • Built product displays and placed appropriate signage for merchandise.
  • Conducted store surveys to better understand products and markets.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Cleaned and organized display cases, shelves and aisles.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Labeled assigned packages and inspected for defects or inaccuracies.
  • Rotated advertising signs and merchandise displays to engage customers.
  • Read tickets accurately to pick out important information and correctly complete orders.
  • Determined proper product storage methods, identification and stock location.
  • Distributed discontinued sheets and upcoming specials to appropriate personnel
  • Identified unsafe materials within packages and notified proper personnel.
  • Verified merchandise against shipping paperwork and resolved discrepancies.
  • Monitored available products and suggested items to reorder.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Added labels to products, rotated current stock and professionally arranged merchandise.
  • Examined and inspected stock items for damage and reported findings to supervisors.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Assisted with inventory management by conducting regular cycle counts and product audits.
  • Reordered stock to replenish inventory without interruption to production
Store Manager, 01/2014 to 04/2019
LupoliDracut, MA,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Coordinated social media and marketing strategies to promote brand awareness and increase sales.
Education and Training
High School Diploma: , Expected in 05/2002 to Terry Parker High School - Jacksonville, FL
GPA:

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Resume Overview

School Attended

  • Terry Parker High School

Job Titles Held:

  • Store Manager
  • Merchandiser
  • Store Manager

Degrees

  • High School Diploma

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