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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Skills
  • Order management
  • Relationship building and management
  • Team leadership and coaching
  • Maximizing Profitability
  • Recipe creation and conversion
  • Commercial production
  • Baking Equipment Maintenance
  • Recipe development
  • Well-versed in menu planning
  • Knowledge of doughs
  • Food management experience
  • Employee scheduling
  • Excellent customer service skills
Work History
Store Manager, 12/2003 to Current
Company Name – City, State
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
Food Production Manager, 09/1997 to 10/2003
Company Name – City, State
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Oversaw talented team of 6 production workers by actively communicating project information, remedying issues and delivering positive feedback.
  • Managed company operations, including staff hiring, training, development, scheduling and supervision.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Oversaw loading and unloading of packages in warehouse.
  • Analyzed equipment breakdowns using various troubleshooting methods.
Restaurant Manager, 08/1995 to 08/1997
Company Name – City, State
  • Led and directed team members on effective methods, operations and procedures.
  • Prepared for and executed new menu implementations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Carefully interviewed, selected, trained and supervised staff.
Bakery Supervisor, 07/1980 to 07/1995
Company Name – City, State
  • Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
  • Received, logged and inspected shipments for quality and accuracy.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Established proper procedures for waste management, sanitation, food handling, and safety.
  • Maintained inventory control and ordered supplies on monthly basis.
  • Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
  • Monitored food preparation, production and plating for quality control.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
Education
High School Diploma: 07/1980
Glens Falls Senior High School - City, State
Hobbies

I have a love of food. I was a "Chef" in the Navy and ran various restaurants. I also have a passion for computers and techie equipment.

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Resume Overview

School Attended

  • Glens Falls Senior High School

Job Titles Held:

  • Store Manager
  • Food Production Manager
  • Restaurant Manager
  • Bakery Supervisor

Degrees

  • High School Diploma : 07/1980

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