LiveCareer-Resume

store manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Being well experienced in management i am well-versed in shrinkage control, inventory management and financial leadership. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.

Motivated individual whom practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Customer-oriented General Manager with 6 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Skills
  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Staff training and development
  • Outstanding communication skills
  • Customer service
  • Team-oriented
  • Employee training
  • Reliable
  • Sales professional
  • Retail inventory management
Experience
Store Manager, 08/2017 - 11/2019
Blain Supply, Inc. Elgin, IL,
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Interviewed, hired, supervised and trained 15 employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Boosted sales by 46% by cultivating customer rapport and delivering superior customer service.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Shift Leader, 01/2015 - 08/2017
Jbs Usa Mount Pleasant, TX,
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Assisted with performance reviews to identify areas of improvement.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Documented receipts, employee hours and inventory movements.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Cashier, 03/2014 - 01/2015
Redneck Trailer Supplies Byron, GA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
Assistant Store Manager, -
Whole Foods Market Guadalupe, CA,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Education and Training
High School Diploma: , Expected in 05/2015
-
Kirksville Senior High School - Kirksville, Missouri ,
GPA:
Status -
: , Expected in
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Moberly Area Community College - Moberly, MO
GPA:
Status -

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Resume Overview

School Attended

  • Kirksville Senior High School
  • Moberly Area Community College

Job Titles Held:

  • Store Manager
  • Shift Leader
  • Cashier
  • Assistant Store Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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