LiveCareer-Resume

store manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Skills
  • Employee Motivation
  • Goal Setting
  • Focus and Follow-Through
  • Sales Promotion
  • Business Leadership
  • Originality and Creativity
  • Problem Anticipation and Resolution
  • Decision Making
  • Staff Scheduling
  • Recruitment and Hiring
  • Sales Tracking
  • Customer Service Management
  • Assignment Delegation
  • Training Management
  • Word Processing
  • Money Handling
  • Multitasking and Prioritization
  • POS Terminal Operations
Work History
Store Manager, 01/2021 - Current
Express, Inc. Katy, TX,
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Store Manager, 07/2021 - 01/2022
Express, Inc. Kittery, ME,
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Assistant Manager, 09/2019 - 07/2021
National Church Residences Mechanicsburg, PA,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Developed strategy to increase sales and drive profits.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Sales Associate, 03/2016 - 09/2019
Pacific Life Aliso Viejo, CA,
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Recommended accessories and complementary purchases to boost revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma: , Expected in 06/2018
-
Central Medical Magnet High School - Beaumont, TX,
GPA:
Status -

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Resume Overview

School Attended

  • Central Medical Magnet High School

Job Titles Held:

  • Store Manager
  • Store Manager
  • Assistant Manager
  • Sales Associate

Degrees

  • High School Diploma

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