Store Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Motivated Store Manager practiced in customer relations and sales. I would love to help anywhere that I can to know only run a store but to help grow within the company I know that it takes a team to build and succeed to reach the goal that we are striving for. With hard work and dedication from everyone from the general manager to the employee I know that we will accomplish the goal.

  • Training & Development
  • Friendly, positive attitude
  • Team building
  • Team management
  • Active listening
  • Time management
  • People skills
  • Customer service
  • Supervision
  • Reliable and trustworthy
  • Work ethic
  • Critical thinking
  • Clerical
  • Flexible
07/2018 to Current
Store Manager Carter's, Inc. Lehi, UT,
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
09/2017 to 06/2018
Technician Kite Pharma, Inc. California, MD,
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Managed quality control and maintained high level of customer satisfaction.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Completed logs and job reports for completed and pending service calls at shift end.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Prepared operational reports and provided information to supervisors.
  • Set up and verified functionality and availability of safety equipment.
  • Checked for leaks and defects on vacuum and mechanical assemblies.
09/2016 to 09/2017
Shift Lead Planet Fitness Clifton Heights, PA,
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Managed and mentored [Number] staff members.
  • Documented receipts, employee hours and inventory movements.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Created and improved daily operational plans, including production schedules and optimizing task flows.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Assisted with performance reviews to identify areas of improvement.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Reviewed applications and resumes and recommended top candidates for interviews.
06/2012 to 07/2014
Waitress Hilton Worldwide La Jolla, CA,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
Expected in
Ranger College - Ranger, TX
  • 1.
  • Desktops and mobile computers; servers and terminals; smartphones, digital camera, e book readers, and portable media players; game devices; and embedded computers.
  • 3.
  • They are differentiated by the type of operating system they use.
  • 5.
  • Motherboard is the main circuit board of the personal computer.
  • 7.
  • Home and business users work with desktops for their everyday computing needs.
  • Gaming enthusiasts often choose a gaming desktop.
  • Power users may work with a high-end desktop, sometimes called a workstation.
  • Architects and graphic artist use powerful desktops.
  • 9.
  • Netbooks and ultrathin laptops weigh less than traditional laptops, usually have a longer battery life, and do not include an optical disc drive.
  • The difference is that netbook focuses on affordability, while an ultrathin laptop focuses on power, speed, and durability.
  • 11.
  • Determine which mobile computer form factor fits your needs; Consider a mobile computer with a sufficiently large screen; Experiment with different keyboards and pointing devices; Consider processor, memory, and storage upgrades at the time of purchase; The availability of built in ports and slots is important (Determine which ports and slots you require on the mobile computer.); If you plan to use your mobile computer for a long time without access to an electrical outlet , or if the battery life for the mobile computer you want to purchase is not sufficient, consider purchasing a second battery; Purchase a well-padded and well-designed carrying case; If you plan to connect your mobile computer to a video projector, make sure the mobile computer is compatible with the video projector.
  • 13.
  • Virtualization is the practice of sharing or pooling computing resources.
  • Server farm is a network of several servers together in a single location.
  • Mainframe is a large, expensive, powerful server that can handle hundreds or thousands of connected users simultaneously.
  • 15.
  • Terminal is a computer, usually with limited processing power, that enables users to send data to and/or receive information from a server, or host computer.
  • A thin client is a terminal that looks like a desktop but has limited capabilities and components.
  • The advantages are: Do not contain a hard disk, they run programs and access data on a network or the Internet.
  • 17.
  • Resources include email messages, schedules, music, photos, videos, games, websites, programs, web apps, servers, storage, and more.
  • They use to more efficiently use resources.
  • 19.
  • E-waste releases lead, mercury, barium, and other elements into soil and water.
  • A large amount of e-waste ends up polluting developing countries, who accept the materials for profit.
  • 21.
  • One of the Samsung services are Samsung Hub, Samsung Video, Samsung Books, Samsung Games, ChatON, Samsung Galaxy Apps, Samsung Link, Find My Mobile, Media Hub 1.6, Owner Hubs, Papergarden, S Health, Samsung Wallet etc… 25.
  • Resolution affects the quality of digital camera photos, the greater the number of pixels the camera uses to capture a picture, the better quality of the picture is.
  • When is a lower resolution, we can capture and store more images in the camera.
  • 27.
  • Mobile devices such as smartphones, digital cameras, and portable media players are quite popular among people who are frequently on to go.
  • One of the accessory options for various devices is extra batteries, earbuds, screen protectors and carrying cases.
  • 29.
  • Identify types of game controllers are gamepad, joystick, pedals and wheel, dance pad, motion-sensing game controller, guitar and balance board.
  • 31.
  • List products that contain embedded computers are consumer electronics, home automation devices, automobiles, process controllers and robotics, computer devices and office machine.
  • The disadvantages of in-vehicle technology are that it can provide drivers with a false sense of security.
  • Teen drivers may be unable to drive older, less-equipped vehicle safely if they learn to drive using vehicle equipped.
  • Drivers won’t have basics skills if they keep using vehicle technology.
  • 33.
  • Computer uses ports by attaching a peripheral devices or communicates with computer or mobile device so that the peripheral device can send data to or receive information from the computer or mobile device.
  • Computer uses connectors when connector joins a cable to a port.
  • A connector at one end of cable attaches to a port on the computer or mobile device, and a connector at the other end of the cable attaches to a port on the peripheral device.
Additional Information
  • Backward compatible is a newer version of transferring data and information, they support older USB devices as well as newer ones. Backward compatible can charge connected mobile devices even when the computer is not in use. 37. Bluetooth technology uses short-range radio signals to transmit data between two Bluetooth-enabled computer devices. Bluetooth have to be within about 33 feet of each other, but the range can be extended with additional equipment. Wi-Fi uses radio signals that conform to 802.11 standards which were developed by IEEE. Computers and devices that have the appropriate Wi-Fi capability can communicate via radio waves with other Wi-Fi computers or devices. For successful Wi-Fi communications in open devices should be 300 feet of each other, and in closed area they should be 100 feet from each other. NFC uses close-range radio signals to transmit data between two NFC-enabled devices. For successful communications, the devices either touch or are within an inch or two of each other. 39. Steps for connecting your phone to Wi-Fi network: a) Make sure you are in a location where a Wi-Fi network is available. Obtain any necessary information you need to connect to the Wi-Fi network. b) Navigate to the settings on your phone. c) Locate and enable Wi-Fi in your phone’s settings. d) When your phone displays a list of available wireless networks, choose the network to which you want to connect. e) If necessary, enter any additional information, such as a password, required to connect to the network. f) Your phone should indicate when it successfully is connected to the network. g) When you are finished using the Wi-Fi connection or are not within range of the Wi-Fi connection or are not within range of the Wi-Fi network, disable Wi-Fi on your phone to help conserve battery life. 41. Undervoltage occurs when the electrical supply or voltage drops, often defined as more than five percent, below the normal volts. Undervoltages can cause data loss but generally do not cause equipment. Overvoltage occurs when the incoming electrical supply or voltage increase, often defined as more than five percent, above the normal volts. Overvoltage can cause immediate and permanent damage to hardware. 43. Causes of repetitive strain injuries are prolonged typing, prolonged mouse usage, or continual shifting between the mouse and the keyboard. There are two types of injures, Tendonitis and Carpal tunnel syndrome. 45. Ergonomics studies have shown that using the correct type and configuration of chair, keyboard, display device, and work surface helps users work comfortably and efficiently and helps protect their health.

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Resume Overview

School Attended
  • Ranger College
Job Titles Held:
  • Store Manager
  • Technician
  • Shift Lead
  • Waitress
  • Some College (No Degree)