Store Manager Resume Example
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STORE MANAGER
Professional Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Punctual retail experience with over 30 years of experience in managing team of 60 or more employees in retail industry. Resourceful leader remains calm under pressure and delegates day-to-day tasks. Outstanding time management and conflict resolution skills.
Skills
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Work History
Store Manager01/2020 to 06/2020
Carter's, Inc. – Madison , WI
Carter's, Inc. – Madison , WI
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Rotated merchandise and displays to feature new products and promotions.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Completed monthly profit and loss performance reports.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Created work schedules according to sales volume and number of employees.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Coached many sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 100%.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Bolstered sales volume by [Number]% in less than [Number] years by implementing [Type] program and initiating [Type] employee training.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Hired, trained and evaluated personnel in sales and marketing.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Store Manager03/2004 to 07/2006
Carter's, Inc. – Manchester Center , VT
Carter's, Inc. – Manchester Center , VT
- Rotated merchandise and displays to feature new products and promotions.
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Kept inventories accurate with daily cycle counts and monthly audits to identify and resolve variances.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Managed inventory control, cash control and store opening and closing procedures.
Scanning Coordinator/Bulk Foods Manager07/1990 to 11/2003
Carters Food Center – City , STATE
Carters Food Center – City , STATE
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
- Effectively supervised staff of 60 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Prepared quotes for new products and services and composed budgets.
- Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Maintained store equipment, including computers, printers and fax machines.
Education
High School Diploma01/1980Cheboygan High School-
City
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Resume Overview
School Attended
- Cheboygan High School
Job Titles Held:
- Store Manager
- Scanning Coordinator/Bulk Foods Manager
Degrees
- High School Diploma 01/1980
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