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Store Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Focused Store Manager versed in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Skills
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Store operations oversight
  • Operational budgeting
  • Retail inventory management
  • Employee training
  • Shift checklists
  • Supervision and training
  • Schedule management
Experience
Store Manager, 03/2020 to Current
Chip CookiesProvo, UT,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw POS operations and cash management to reduce errors.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Manager, 10/2019 to 03/2020
Chip CookiesBoise, ID,
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw POS operations and cash management to reduce errors.
Cashier, 09/2017 to 12/2018
Common SpiritThe Woodlands, TX,
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Shift Leader, 06/2017 to 10/2018
Meritage Hospitality Group IncParagould, AR,
  • Supervised, motivated, and led employees to maintain productivity and customer service levels.
  • Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
  • Assisted with performance reviews to identify areas of improvement.
  • Assisted General Manager with operations game plan and company initiatives implementation.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Education and Training
Associate in Office Technology : , Expected in 01/2014
Professional Business College - New York, NY
GPA:
  • Major in Office Technology
  • 3.90 GPA

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87Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Professional Business College
Job Titles Held:
  • Store Manager
  • Store Manager
  • Cashier
  • Shift Leader
Degrees
  • Associate in Office Technology