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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Skillfully controlled shrinkage, oversaw inventory and lead financial operations for Zumiez and Vans. Skilled Store Manager bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Skills
  • Team leadership and coaching
  • Relationship building and management
  • Maximizing Profitability
  • Team Leadership
  • Training and Development
  • Product and Service Sales
  • Goals and Performance
  • Accurate money handling
  • Staff Management
  • Opening and closing procedures
  • Staff training and development
  • Operations
  • Training and mentoring
  • Excellent customer service skills
  • Team Building
  • Merchandising
Work History
Store Manager, 10/2018 to 02/2020
Zumiez – Wellington, FL
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Completed profit and loss performance reports.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created work schedules according to sales volume and number of employees.
  • Engaged and interacted with customers to create positive shopping experiences anddrive revenue growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Hired, trained and evaluated personnel in sales and marketing.
Assistant Manager, 01/2017 to 10/2018
Zumiez – Wellington, FL
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security and handled incidents calmly.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales Associate, 07/2016 to 01/2017
Vans – Columbia, SC
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Grocery Clerk, 07/2014 to 01/2015
Publix – Palm Beach Gardens, FL
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Assisted customers with price checking and finding requested items in store.
  • Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Maintained safe, neat and clean working environment at all times.
Education
High School Diploma: 05/2014
Northwest Cabarrus High School - Concord, NC
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Resume Overview

Companies Worked For:

  • Zumiez
  • Vans
  • Publix

School Attended

  • Northwest Cabarrus High School

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Sales Associate
  • Grocery Clerk

Degrees

  • High School Diploma : 05/2014

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