Store Manager Resume Example
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STORE MANAGER
Summary
Enthusiastic professional skilled in building relationships, successfully managing a team, as well as negotiating and closing sales. Looking for a position in a new or established company that is interested in achieving success using both traditional and innovative methods of sales and marketing.
Highlights
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Accomplishments
*Promoted to store management within 3 months
*Highest recorded annual sales growth in store history
*Developed and implemented new loss prevention methods which resulted in shrinkage rates.
*Developed and mentored 27 sales managers for the company
Experience
07/2010 - 05/2016
Eastern Mountain Sports － Freeport , MEStore Manager
*Designed displays making the store experience interactive and engaging
*Successfully achieved personal sales goal each month while maintaining additional responsibilities on time
*Directed, coached, and supervised 30 employees
*Implemented incentive programs and contests designed to support achievement of production goals
*Determined staff promotions and demotions; terminated employees when necessary
*Used proper inventory control methods and accurate POS procedures
10/2006 - 07/2010
Surterra Holdings － Lakeland , FLAssistant Store Manager
*Hired and trained all sales staff for my store location
*Monitored customer preferences to determine focus of sales efforts
*Created and directed sales team training and development programs
*Shared product knowledge with customers while making personal recommendations
06/2005 - 10/2006
Abc Fine Wine － Hudson , FLManager-in-training
*Exceeded targeted sales goals every month
*Opened and closed the store, including counting cash, opening and closing cash registers and created daily staff assignments
*Worked with every store department to provide the highest level of service to customers
*Developed programs to keep associates driven and challenged
04/2005 - 06/2005
Nouria Energy － Chelmsford , MASales Associates
*Sold $1 million in revenue during the first nine months of employment
*Worked closely with the team to ensure the highest level of customer service
*Consistently went above and beyond to ensure maximum sales volume for the store
08/2004 - 12/2004
Nordstrom － City , STATEMen's Fragrance Specialist
*Worked closely with various vendors to ensure successful events
*Consistently maintained an IPT of 2.1
*Exceeded sales goals by 12% overall within 5 months
06/2003 - 08/2004
Nordstrom － City , STATEClarins Business Manager
*Arranged items in cosmetics department and additional areas of the store for optimal sales
*Emphasized product benefits based on analysis of customers' needs
*Had the highest increase in sales volume during the first event
*Trained and developed a strong sales team
*Cross trained within other lines and associates to maximize the cosmetics department potential
05/2000 - 06/2003
Younkers － City , STATEClarins Skin Care Specialist
*Executed several successful events while completing my bachelor's degree
*Consistently maintained an IPT of 3.0.
*Cross trained with other departments to ensure maximum sales and customer satisfaction.
Education
2017
Gemological Institute of America － City, State, USADiploma in Graduate Gemology
*Obtaining my Graduate Gemology certification to grade diamonds and gemstones
*Appraise pieces for insurance purposes and resell value.
*Strengthen superior sales abilities to sell high end merchandise.
*Satisfy interest in geoscience and mineralogy.
2003
University Of MN - Duluth － City, State, USABachelor of Arts: Communications
Minor in Psychology and Professional Writing
Interned for the Red Cross
Teacher's Assistant for Intro to Film and Public Speaking
Certifications
*Accredited Jewelry Professional certification
April 2016 to Present
Issued by the Gemological Institute of America (GIA)
* Diamond Essentials certification
April 2016 to Present
Issued by the Gemological Institute of America (GIA)
*Colored Stone Essentials certification
April 2016 to Present
Issued by the Gemological Institute of America (GIA)
*Jewelry Essentials certification
March 2016 to Present
Issued by the Gemological Institute of America (GIA)
*Diamonds and Diamond Grading certification
July 2016 to Present
Issued by the Gemological Institute of America (GIA). This certification validates my ability to accurately grade diamonds based upon the globally recognized standards set forth by GIA.
Skills
Microsoft Office (10 years)
Kronos (10 years)
SAP (7 years)
Social Media Marketing (8 years)
Websites, Portfolios, Profiles
- http://cbsloc.al/1PkRmFx
- http://linkedin.com/in/kelly-swentik-1a3a6995
- http://www.Facebook.com/kelly.swentik
Group
GIA Alumni Association
March 2016 to Present
Additional Information
Letters of recommendations and references are available upon request.
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Resume Overview
School Attended
- Gemological Institute of America
- University Of MN - Duluth
Job Titles Held:
- Store Manager
- Assistant Store Manager
- Manager-in-training
- Sales Associates
- Men's Fragrance Specialist
- Clarins Business Manager
- Clarins Skin Care Specialist
Degrees
- Diploma in Graduate Gemology
Bachelor of Arts : Communications
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