store manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Profile

Experienced manager with background in sales and animal care. Big picture thinker with innovative mindset and creative eye for detail. Seeking management role within a company I am passionate about.

  • Team building expertise
  • Project coordination
  • Customer service
  • System improvements
  • Trend forecasting
  • Financial reporting
  • Microsoft Office Suite
  • Goal-oriented
  • Excellent time management skills
  • Strategic and financial planning expert
  • Business performance improvement
  • Revenue generation
  • Forward-thinking mindset
  • Strong initiative
  • Resourcefulness
  • Adaptable and flexible
  • Patient and reliable
  • Animal shelter volunteer
  • Animal behavior modification
  • Fostering and adoptions
Skills and Accomplishments

  • Official Manger In Training trainer
  • Leadership and motivation of a team
  • Served as key contributing member to Leadership team
  • Managed and cared for numerous animals in farm exhibit
  • Utilized operant conditioning to train diverse collection of animals, including horses, dogs, and cats.
  • Collaborated with vet and supervisor to create and implemented new protocols in nutrition management, animal training and enrichment
  • Awarded for the highest overall retail sales for Palm Beach Tan for the year of 2014.
  • Awarded for obtaining the highest number of memberships for Palm Beach Tan for the year of2014.
  • Awarded for having the highest sunless retail sales for Palm Beach Tan for the year of the year of 2014.
  • Assistant manager of the year for Palm Beach Tan for the year of for the year of 2014.
  • Awarded for overall manager for the month of May 2015 Palm Beach Tan.
Work Experience
Store manager, 09/2013 - Current
Glass Doctor - Norcross Denver, CO,
  • Provides excellent service to customers in a friendly and courteous manner.
  • Outstanding ability to anticipate the needs of others and multitask efficiently.
  • Monitors guests and responds to needs and requests in a friendly and timely manner.
  • Adapts quickly to changing circumstances and modifies service accurately and efficiently when required.
  • Strives to ensure guest experience is memorable.
  • Recruit and train members of a sales team.
  • Continually motivate my employees to maintain excellent sales numbers along with superb customer service.
  • Maintain a sales average above the company standard.
  • Create goal plans that utilizes each employees strengths.
  • Form relationships with outside businesses to utilize marketing and grow our business.
  • Meet and exceed membership goals.
  • Maintain a store that is fully staffed and equipped while remaining under budget.
  • M.I.T trainer; fully train shift leaders to become a manager.
  • Recruiting new employees.
  • Local store marketing
Team Member, 2013 - 03/2013
Arby's, Llc Laurel, MD,
  • Placed special merchandise orders for customers.
  • Shared product knowledge with customers while making personal recommendations.
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Updated database with customer and sales information.
  • Kept showroom professional and neat at all times.
  • Product knowledge
Guest Services , 03/2012 - 04/2013
Boy Scouts Of America - Orange County Council Newport Beach, CA,
  • Ensure that children and ponies alike are kept safe and that children get an appropriate educational message from the experience.
  • Responsible for the care and husbandry of the ponies
  • Monitored visitors to sustain animal and human safety and protect park property.
  • Feeding, grooming, cleaning the holding and exhibit areas.
  • Record keeping for the sales of the day and monthly totals.
  • Working special holiday events to ensure the best experience.
  • Responded to emergencies involving animal escapes.
  • Championed environmental enrichment initiatives by creating tasks to keep animals active, including scattering food to encourage foraging, hiding food, hanging food from trees, freezing produce in ice blocks and created stimuli-rich environments for more active and intelligent animals.
  • Helped to developed, modify, and implement animal diets and presented meals in palatable and hygienic manner.
Key Holder , 03/2007 - 03/2010
Alex And Ani Ridgewood, NJ,
  • Described use and operation of merchandise to customers.
  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Demonstrated that customers come first by serving them with a sense of urgency.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Worked as a team member to provide the highest level of service to customers.
Bachelor Of Arts: Experimental Psychology, Expected in Jul 2013
University Of South Carolina - Columbia , SC
Status -
High school Diploma: , Expected in
- ,
Status -

Waccamaw Animal Rescue Mission (W.A.R.M)

  • During my middle school and high school years I had the opportunity to volunteer for an animal rescue, W.A.R.M.
  • I was responsible for:
  • Cleaning cages, beddings, play area, and equipment.
  • Exercising animals and providing enrichment.
  • Assist anyone looking to adopt with picking a companion that would fit their lifestyle, choosing a food, toys, and any essential their new member would need.
  • Budgeting
  • Customer service
  • Loss Prevention
  • Marketing
  • Record keeping
  • Recruiting
  • Retail Sales
  • Team leader and team player

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Resume Overview

School Attended

  • University Of South Carolina

Job Titles Held:

  • Store manager
  • Team Member
  • Guest Services
  • Key Holder


  • Bachelor Of Arts
  • High school Diploma

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