Store Manager Resume Example
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STORE MANAGER
Summary
Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.
Highlights
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Accomplishments
Collaborated
on proposals to win several government contracts totaling over 50 million in
operations revenue.
Developed group sessions/training program for
youth facility for Steward- Marchman Treatment Center.
Youth football coach won 2 championships for
Pasadena Chargers
Experience
Store Manager03/2014 to CurrentH&MChicago , IL
- Responsible for daily store operations, develop sales forecasts, and implementation of strategic plans.
- Recruit, select, train, and develop personnel through short/long term goal setting and evaluations.
- Maintain adequate personnel coverage to promote revenue and excellent customer service.
- Responsible for multiple functions to include: Adequately supervise and train personnel to promote profitability and customer loyalty.
- Implement company programs, drive sales, and ensure excellent customer shopping experience.
- Increase/control inventory and present/ merchandise product placement to increase sales.
- Implement company strategies and ensure objectives are met in timely manner.
Store Manager08/2012 to 02/2014H&MBurlington , NC
- Promote and develop improvements plans and grow sales for high volume/ fast paced leasing-retail store.
- Manage store employees and implement company strategic plans to maintain and ensure best practices and inventory.
- Select, train, and develop personnel for home store and assist in consulting and training staff to be assigned within other regional stores Responsible for customer service and general operations to include Adequately supervise and train personnel Support accurate data collection for proper billing and revenue collection.
- Implement company programs to achieve budget projections and expense measures.
- Increase inventory and expand merchandise purchasing Prepare presentations to improve company strategies and special marketing campaigns resulting in increased profits.
- Conduct meetings/presentations to company executives for present and future strategic planning.
- Determine and manage company objectives through planning and scheduling to insure all objectives are satisfied in a timely manner.
- Prepare weekly payroll, monthly budget analysis and expense tracking.
Assistant Store Manager11/2015 to 08/2015Windstream CommunicationsMoorestown , NJ
- Promoted and developed improvement plans.
- Select, train, and develop personnel through counseling and or coaching.
- Responsible for general operations and customer service Responsible for multiple functions to include: Adequately supervise and train personnel Implement company programs, drive sales, and ensure excellent customer shopping experience.
- Increase inventory and expand merchandise purchasing.
Business Development Manager05/2010 to 11/2011Cisco Systems, Inc.Allen , TX
- Developed and implemented plans for strategic accounts that exceed customer expectations Developed strategic partnerships with target companies and key decision makers to enhance business development and growth.
- Partnered with major corporations to bid on government contracts.
- Conducted research, analysis and development for new company strategies to improve business development, policies and growth.
- Formulated company policy standards to adhere to all applicable CMMI procedures, policies and standards.
- Technical writing for government/ business proposals.
- Participated in a team environment to identify issues and formulate resolutions in operational procedures Provided weekly status reports on bid/proposal projects to access potential risks.
Store Manager05/2009 to 06/2010H&MOslo , MN
- Select, train, and develop personnel though counseling and coaching.
- Responsible for maximizing revenues and maintaining operations budgets and expense management.
- Promote Team Leadership and Mentoring through executive level company work groups Negotiated distribution deals with all major distributors/vendor to generate positive revenue.
- Conduct periodic meetings/presentations to company executives for present and future strategic plans.
- Determined and managed company objectives through planning and scheduling to insure all objectives are satisfied in a timely manner.
- Prepared weekly payroll, monthly budget analysis and expense tracking Control of multiple inventory and cash management.
- Work closely with major state, county and community representatives/leaders and organizations to develop economic and social awareness.
Store Manager02/2007 to 04/2009H&MLos Angeles , CA
- Responsible for daily operations, implementation of strategic plans, and managed store with revenue totaling over 12 million annually.
- Developed personnel for home store and other regional store assignments.
- Processed revenue projections, employee wages and expense budget end reports.
- Promote Team Leadership and Mentoring through executive level company work groups Conducted meetings/presentations to company executives for present and future strategic planning.
- Developed and organized fundraisers and worked closely with major state, county and community representatives/leaders and organizations to develop economic and social awareness.
Store Manager04/2002 to 01/2007H&MBoston , MA
- Responsible for managing 60+ employees for store that grossed $22 million per year.
- Increased revenue/volume by 150 percent during employment.
- Responsible for general operations, customer service, and other store functions included: Adequately supervised and trained personnel Coordinated new company accounts and promotions with vendors Maintained payroll and budget projections Increase inventory and expand merchandise purchasing.
Case Worker03/1993 to 12/1995Baylor College Of MedicineSan Antonio , TXWorked with youths in a residence treatment
facility for juveniles. Developed programs for clients in the criminal and
drug rehabilitation court-mandated sentence. Monitored daily activities of
residents to ensure proper education, medical,
counseling and recreation guidelines were followed.
Education
MBA: Organizational Leadership2015Columbia Southern UniversityCity, State, USAOrganizational Leadership
Business Administration Project Management2013Columbia Southern UniversityCity, State, USABusiness Administration Project Management
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Resume Overview
School Attended
- Columbia Southern University
Job Titles Held:
- Store Manager
- Assistant Store Manager
- Business Development Manager
- Case Worker
Degrees
- MBA : Organizational Leadership 2015
Business Administration Project Management 2013
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