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Store manager Resume Example

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STORE MANAGER
Professional Summary
  • customer service & relations
  • Goal oriented
  • Financial & administrative skills
  • Strong work ethic
  • Listening, negotiation and speaking skills
  • Training & delegating
  • Assess situations quickly and solve problems
  • Professionalism & reliability
Work Experience
February 2014
to
Current
Cricketcincinnati, United States, OHStore manager
  • Monitor customer preferences to determine focus of sales efforts.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Represent company at trade association meetings to promote products.
  • Resolve customer complaints regarding sales and service.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • improved customer overall carrier experience by promoting cleanliness orgaization and friendliness Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • meet sales goals Take inventory or examine merchandise to identify items to be reordered or replenished.
  • manage fellow employees Pack customer purchases in bags or cartons.
  • screen new hires and interview Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • schedule events to promote the brand st joesph home , cincinnati.
September 2012
to
October 2013
St joesph HomeCincinnati , OHnursing assistant
  • Examine patients to obtain information about their physical condition.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
  • Turn or reposition bedridden patients.
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Care for children who are disabled or who have sick or disabled parents.
September 2011
to
October 2012
Cedar Village cincinnati United States, OHdietary assistant
  • Observe patient food intake and report progress and dietary problems to dietician.
  • Analyze menus or recipes, standardize recipes, or test new products.
  • Train new employees.
  • Supervise food production or service or assist dietitians or nutritionists in food service supervision or planning.
  • Observe patient food intake and report progress and dietary problems to dietician.
  • Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.
  • Apportion and serve food to facility residents, employees, or patrons.
  • Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.
  • Take inventory of supplies and equipment.
  • target , hamilton , OH United States.
September 2010
to
October 2011
Target hamilton, ohio customer service floater
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
  • Solicit sales of new or additional services or products.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
Education and Training
Jun 2009
fairfield high schoolOH, United StatesHigh School Diploma
Jan 2018
Cincinnati State technical and community collegeCincinnati, OH
Additional Information
  • Awards and Honors · #1 for cricket protect in Ohio for 3/2015 · #1 employee for the year 2014 · LIFE SAVER AWARD 2013
Skills
accounting, cash register, interpersonal, excellent communication, Critical thinking, focus, functional, instruction, inventory, meetings, Works, nursing, progress, Public Speaking, receiving, recording, sales, shipping, supervision, tables, Team player, telephone, 45 wpm
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Resume Overview

Companies Worked For:

  • Cricket
  • St joesph Home
  • Cedar Village
  • Target

School Attended

  • fairfield high school
  • Cincinnati State technical and community college

Job Titles Held:

  • Store manager
  • nursing assistant
  • dietary assistant
  • customer service floater

Degrees

  • High School Diploma

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