Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • customer service & relations
  • Goal oriented
  • Financial & administrative skills
  • Strong work ethic
  • Listening, negotiation and speaking skills
  • Training & delegating
  • Assess situations quickly and solve problems
  • Professionalism & reliability
Work Experience
01/2014 to Current Store manager Jill Acquisition Llc | Quincy, MA, United States
  • Monitor customer preferences to determine focus of sales efforts.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Represent company at trade association meetings to promote products.
  • Resolve customer complaints regarding sales and service.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • improved customer overall carrier experience by promoting cleanliness orgaization and friendliness Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • meet sales goals Take inventory or examine merchandise to identify items to be reordered or replenished.
  • manage fellow employees Pack customer purchases in bags or cartons.
  • screen new hires and interview Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • schedule events to promote the brand st joesph home , cincinnati.
08/2012 to 09/2013 nursing assistant Southern Ohio Medical Center | Portsmouth, OH,
  • Examine patients to obtain information about their physical condition.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
  • Turn or reposition bedridden patients.
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Care for children who are disabled or who have sick or disabled parents.
08/2011 to 09/2012 dietary assistant Eastern Niagara Healthcare System | Lockport, NY, United States
  • Observe patient food intake and report progress and dietary problems to dietician.
  • Analyze menus or recipes, standardize recipes, or test new products.
  • Train new employees.
  • Supervise food production or service or assist dietitians or nutritionists in food service supervision or planning.
  • Observe patient food intake and report progress and dietary problems to dietician.
  • Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.
  • Apportion and serve food to facility residents, employees, or patrons.
  • Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.
  • Take inventory of supplies and equipment.
  • target , hamilton , OH United States.
08/2010 to 09/2011 customer service floater Whole Foods Market | Avon, CO,
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
  • Solicit sales of new or additional services or products.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
Education and Training
Expected in Jun 2009 High School Diploma | fairfield high school, , OH GPA:
Expected in Jan 2018 | Cincinnati State technical and community college, Cincinnati, OH GPA:
Additional Information
  • Awards and Honors · #1 for cricket protect in Ohio for 3/2015 · #1 employee for the year 2014 · LIFE SAVER AWARD 2013
accounting, cash register, interpersonal, excellent communication, Critical thinking, focus, functional, instruction, inventory, meetings, Works, nursing, progress, Public Speaking, receiving, recording, sales, shipping, supervision, tables, Team player, telephone, 45 wpm

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School Attended

  • fairfield high school
  • Cincinnati State technical and community college

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  • nursing assistant
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  • customer service floater


  • High School Diploma

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