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store manager resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Skills
  • Recruiting and Hiring
  • Store Opening and Closing
  • Pricing Strategies
  • Cash Management
  • Customer Service
  • Sales Strategies
  • Staff Supervision
  • Multitasking and Organization
  • Inventory Management
  • Shift Scheduling
  • Team Building and Leadership
  • Store Operations Oversight
Experience
Store Manager, 12/2021 - Current
H&M Humble, TX,
  • HR responsibilities
  • Day to day operations
  • Merchandising
  • Customer service
  • P&L and other fiscal responsibilities
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Manager, 11/2018 - 12/2021
Sares-Regis Group Long Beach, CA,
  • Completed inventory audits to identify losses and project demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
Assistant Manager, 09/2016 - 10/2018
Sares-Regis Group Riverside, CA,
  • Completed inventory audits to identify losses and project demand.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize group productivity.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
Academy Manager, 07/2014 - 10/2016
True Religion Apparel, Inc. Allen, TX,
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Enhanced lessons with smart board technology, iPads and computers to address common core goals.
  • Utilized behavior management skills to foster environment conducive to student learning.
Co Manager, 08/2005 - 07/2014
Walmart City, STATE,
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Created training modules and documentation to train staff.
  • Monitored staff performance and addressed issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Recruited and hired qualified candidates to fill open positions.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Education and Training
High School Diploma: , Expected in 05/1992
-
Dyer County High School - Newbern, TN
GPA:
Status -

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Resume Overview

School Attended

  • Dyer County High School

Job Titles Held:

  • Store Manager
  • Assistant Manager
  • Assistant Manager
  • Academy Manager
  • Co Manager

Degrees

  • High School Diploma

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