Store Manager Resume Example
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STORE MANAGER
Summary
Multi-talented Manger with 4 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Skills
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Experience
09/2017 - 08/2018Store ManagerCompany Name | City, State
- Increased profits 30% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
- Processed shipments and maintained stock shelf organization.
- Hired, trained and managed team of 9 associates, including evaluating performance and enforcing disciplinary actions.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Updated store pricing, signage and merchandising based on current promotions.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
08/2018 - 01/2019Assistant ManagerCompany Name | City, State
- Evaluated employee performance and developed improvement plans.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Developed and implemented performance improvement programs, resulting in 20% increase in efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Enhanced sales by implementing merchandising and promotional improvements.
- Planned and prepared workflow schedules, delegating tasks for 9 member team.
- Coached and mentor's employees by delivering training, guidance and performance monitoring.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Delegated daily tasks to team members to optimize team productivity.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
09/2019 - CurrentAssistant ManagerCompany Name | City, State
- Completed inventory audits to identify losses and project future demands.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Mentor's staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
- Delegated daily tasks to team members to optimize team productivity.
Education and Training
08/2018High School Diploma
Highland Park High School | City, State
Highland Park High School | City, State
11/2019E.M.S Certificate : Emergency Medical Technology
Century College | City, State
Century College | City, State
Accomplishments
- Met monthly sales goals for 5 months straight.
- Contributed to a 20% drop in shoplifting through increased awareness and intervention measures
- Routinely helped as many as 30 customers each day in a high-volume retail outlet.
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Resume Overview
School Attended
- Highland Park High School
- Century College
Job Titles Held:
- Store Manager
- Assistant Manager
Degrees
- 08/2018 High School Diploma
11/2019 E.M.S Certificate : Emergency Medical Technology
