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Store Manager Resume Example

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MG
STORE MANAGER
Summary

Multi-talented Manger with 4 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Project management abilities
  • Inventory control
  • Customer relations
  • Inventory management
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Teamwork
  • Customer assistance
  • Flexible
  • Dedicated team player
  • Cash handling accuracy
  • Staff mentoring
  • Merchandise restocking
  • Loss prevention
  • Customer greeting
  • POS system operation
Experience
09/2017 - 08/2018Store ManagerVictoria's Secret | Bloomington, MN
  • Increased profits 30% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Processed shipments and maintained stock shelf organization.
  • Hired, trained and managed team of 9 associates, including evaluating performance and enforcing disciplinary actions.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
08/2018 - 01/2019Assistant ManagerClaire's Stores Inc. | Saint Paul, MN
  • Evaluated employee performance and developed improvement plans.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Developed and implemented performance improvement programs, resulting in 20% increase in efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Planned and prepared workflow schedules, delegating tasks for 9 member team.
  • Coached and mentor's employees by delivering training, guidance and performance monitoring.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize team productivity.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
09/2019 - CurrentAssistant ManagerCiti Trends | Minneapolis, MN
  • Completed inventory audits to identify losses and project future demands.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Mentor's staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Delegated daily tasks to team members to optimize team productivity.
Education and Training
08/2018High School Diploma
Highland Park High School | Saint Paul, MN
11/2019E.M.S Certificate : Emergency Medical Technology
Century College | White Bear Lake, MN
Accomplishments
  • Met monthly sales goals for 5 months straight.
  • Contributed to a 20% drop in shoplifting through increased awareness and intervention measures
  • Routinely helped as many as 30 customers each day in a high-volume retail outlet.
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Resume Overview

Companies Worked For:

  • Victoria's Secret
  • Claire's Stores Inc.
  • Citi Trends

School Attended

  • Highland Park High School
  • Century College

Job Titles Held:

  • Store Manager
  • Assistant Manager

Degrees

  • 08/2018 High School Diploma
    11/2019 E.M.S Certificate : Emergency Medical Technology

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