store manager resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Employee supervision and motivation
  • Store operations oversight
  • Store opening and closing procedures
  • Sales professional
  • Reliable
  • Team-oriented
  • Accurate cash handling
  • Employee training
  • Outstanding communication skills
  • Customer retention
  • Schedule management
  • Recruiting and hiring
Education and Training
Fryeburg Academy Fryeburg, ME, Expected in 06/2009 High School Diploma : - GPA :
Southern Maine Community College South Portland, ME Expected in Associate of Arts : Liberal Arts and General Studies - GPA :
Raymour & Flanigan Furniture - Store Manager
Paramus, NJ, 10/2014 - Current
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
Carelink - Shift Supervisor
Harleysville, PA, 06/2011 - 06/2016
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Responded to guest questions about current facility events and future offerings.
  • Complied with health and sanitation practices and procedures.
  • Processed admission payments and provided tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Mastered operation, maintenance and troubleshooting of projection equipment, computers and software and solved complex technical problems without delay or inconvenience to guests.
  • Delivered flawless visual and audio presentations for guests by keeping audio in sync with video, optimizing audio level and monitoring screen image for focus, brightness and cleanliness.
  • Started projectors and opened shutters to project images onto screens.
  • Spliced and rewound films onto reels automatically or by hand after showings and returned film to protective cases.
  • Inspected projection equipment prior to operation to verify proper working order and address problems.
  • Monitored day-to-day operations to maintain sound and image projection quality standards.
  • Operated equipment showing films in multiple theaters at once to as many as 800 viewers.
  • Prepared showings by inserting film into top magazine reel, or threaded film through series of sprockets and guide rollers, before attaching end to take-up reel.
Ibc - Sales Associate
Bixby, OK, 10/2011 - 08/2012
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Increased purchase amounts by cross-selling with similar products.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
Arby's, Llc - Shift Leader
Naperville, IL, 05/2010 - 04/2011
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Directed employees through daily routines.
  • Completed opening and closing duties to facilitate business operations.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Taught staff upselling techniques to meet revenue targets.

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Resume Overview

School Attended

  • Fryeburg Academy
  • Southern Maine Community College

Job Titles Held:

  • Store Manager
  • Shift Supervisor
  • Sales Associate
  • Shift Leader


  • High School Diploma
  • Associate of Arts

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