LiveCareer-Resume

store manager resume example with 11+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Inventory Management
  • Employee Training
  • Time Management
  • Cash Management
  • Multitasking and Organization
  • Focus and Follow-Through
  • Customer Service
  • Record Reconciliation
  • Proactive and Self-Motivated
  • Daily Logs
  • Records Accuracy
Work History
05/2018 to Current Store Manager Tire Kingdom | Sarasota, FL,
  • Managed several stores since becoming a store manager, always moving to higher volume stores that needed to be brought back up to company standards.
  • Traveled to stores in the company to help with coverage, set-up store, train new staff or to bring store to company standards.
  • Assisted District Manager to train new managers as well as new district manager.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Completed routine store inventories.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Drafted shipment documentation and maintained accurate files.
  • Applied customer feedback to develop process improvements and support Claire-term business needs.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Kept inventories accurate with Home Office counts and regular audits to identify and resolve variances.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Analyzed and interpreted store trends to facilitate planning.
  • Collaborated with purchasing to maintain levels of quality and on-hand inventory.
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
  • Inspected all goods for quality and quantity.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Completed physical inventory counts every six months.
  • Completed scheduled audits with efficient and accurate approach.
  • Audited and corrected discrepancies in inventory numbers..
  • Processed invoices weekly with efficiency and accuracy, resulting in decreased discrepancies.
05/2015 to 05/2018 Key Holder Solstice Sunglasses | Santa Barbara, CA,
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote Claire-term loyalty for increased sales.
  • Opened and closed store five days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Assisted in inventory audits.
  • Audited incoming shipments.
09/2011 to 05/2015 Assistant Manager Smartstyle Hair Salons | Colville, WA,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Completed routine store inventories.
  • Accomplished multiple tasks within established timeframes.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Inspected all goods for quality and quantity.
  • Inspected incoming to identify discrepancies with records.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Correctly calculated inventory and ordered appropriate supplies.
Education
Expected in to to | Social Science Teacher Education Finger Lakes Community College, Canandaigua, NY GPA:

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Resume Overview

School Attended

  • Finger Lakes Community College

Job Titles Held:

  • Store Manager
  • Key Holder
  • Assistant Manager

Degrees

  • Some College (No Degree)

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