LiveCareer-Resume

Store Manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Store Manager with a focus on Operations and Human Resources, offering 5 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals.

Skills
  • Compliance
  • Training development
  • Leadership development
  • Staffing and recruiting professional
  • Inventory management
  • Business operations
  • Planning and coordination
  • Customer service
  • Process improvement
  • Employee engagement
Education and Training
The University of Iowa , Expected in 2015 B.A : Business Economics, Business Administration - GPA :
Experience
Lululemon Athletica Inc - Store Manager
Lone Tree, CO, 06/2019 - 08/2020
  • Manage a Multi Million Dollar store in a competitive environment.
  • Leader of 100+ employees.
  • Directs all functions of business - operations, customer service, Human Resources, facilities, profit/revenue, payroll/scheduling, and company vision.
  • Strategically leading the business in a challenging retail landscape.
  • Specialized leader in impacting team cultures to promote positive business growth and superior customer interactions.
  • Accomplishments: Successfully planned and managed a complete store remodel, while just 2 months new in role.
  • Worked with 3rd party vendors and a construction firm daily to ensure the guest were not affected.
  • Was able to increase the comp by 1% at the end of remodel Promoted a SR.
  • Lead to an Executive through hands on training and weekly statuses.
  • Achieved desired work environment and performance by proactively advising and guiding 100+ employees on best practices and overseeing HR training.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Identified staff vacancies and recruited, interviewed and selected best applicants.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Target - Executive Team Leader, Human Resources & Operation
City, STATE, 08/2016 - 06/2019
  • Manage eight Team Leaders and oversee 60+ Team Members in a very competitive environment at a high volume store.
  • On a day-to-day basis I oversee 80% of the store operations at $70 million/year store.
  • I am in charge of hiring, training, developing, coaching, and otherwise leading my team to reach our goals.
  • I also actively participate in the performance management process, including recognizing, coaching, providing meaningful feedback, counseling, and writing and delivering corrective action.
  • Accomplishments: Manage setting and planning multiple department’s monthly and quarterly workload to support business priorities while managing a team to deliver on sales goals Selected by District Leadership train and develop new Executive Team Leaders and to mentor Interns Lead corporate visits regarding the store’s performance in sales, inventory management, guest shopping patterns, pricing and promotion strategies, shortage, and team member development Chosen out of nearly 70 ETLs in my District to attend LEAD, a prestigious leadership development program Selected to support a new store opening, acting as a mentor and helping peers manage operational processes Successfully developed and promoted one of my Senior Leads to an Executive Team Leader, two of my Team Leaders to senior roles and two of my Team Members to Team Lead.
  • Evaluated employee performance, identified areas of improvement and communicated plans to employees.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Established and modeled positive service attitude to meet company's expected guidelines.
  • Coached employees to help each reach true potential and grow skill sets.
Target - Executive Team Leader, Food
City, STATE, 04/2015 - 08/2016
  • Managed five Team Leaders and nearly 50+ Team Members where I oversaw Starbucks, the Cafe, Deli, Bakery, Produce, Dairy and Dry Market departments— about 30% of sales at a $66 million/year store.
  • I also managed daily operations, including opening and closing the store.
  • Accomplishments: Selected by District Leadership to mentor an Executive Intern and train a new Executive Team Lead Selected to attend College Recruiting events to help recruit top talent for our group.
  • Assisted with training and development of new talent.
  • Worked closely with Human Resources to formulate and build store brand and strategy.
  • Increased profits 10% by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Collaborated with Human Resources to recruit and develop personnel and cultivate top performance.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Hired, trained, evaluated performance and enforced disciplinary actions for 50+ associates.
  • Implemented succession planning by training and developing 3 associates into leadership positions.
Activities and Honors

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Resume Overview

School Attended

  • The University of Iowa

Job Titles Held:

  • Store Manager
  • Executive Team Leader, Human Resources & Operation
  • Executive Team Leader, Food

Degrees

  • B.A

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