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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Skills
  • Employee supervision and motivation
  • Store opening and closing procedures
  • Store operations oversight
  • Reliable
  • Outstanding communication skills
  • Accurate cash handling
  • Shift checklists
  • Project management
  • Team-oriented
  • Employee training
  • Sales professional
  • Retail inventory management
  • Staff training and development
  • Purchasing and planning
  • Cost analysis and savings
  • Employee development
  • Performance improvements
  • Schedule management
  • Policy/program development
  • Profit and loss accountability
  • Financial administration
  • Cross-functional team management
  • Recruiting and hiring
  • Sound judgment
  • Sales Techniques
  • POS
  • Retail buying
  • Visual displays
  • Friendly and outgoing
  • Floor set design
  • Store maintenance
  • Display resetting
  • Seasonal promotions
  • Product expertise
  • Retail sales campaigns
Experience
09/2014 to Current
Store Manager Mejuri Washington, DC,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Achieved sales quota of $[Amount] by incorporating social media and brand marketing.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Implemented succession planning by training and developing [Number] associates into leadership positions.
05/2001 to 03/2011
Merchandise Manager Petco Virginia Beach, VA,
  • Assessed purchasing needs and reviewed in-store sales and inventory levels.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Built effective partner store relationships to improve customer satisfaction.
  • Updated 10,000-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Managed purchasing process for entire department.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Presented updated floor plans and design strategy to store management.
  • Promoted new product releases and limited edition items to drive sales.
  • Restructured merchandising strategy to promote high value and products.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Supervised up to [Number] employees on merchandising team.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
06/2000 to 07/2001
Merchandiser Petco Wantagh, NY,
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Printed labels and tags for for-sale merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Communicated and coordinated planogram execution with store management.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Provided feedback on competitor activity, policies and best practices to streamline internal operating model.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Displayed appropriate signage for products and sales promotions.
Education and Training
Expected in 06/1996
High School Diploma:
North Tonawanda High School - North Tonawanda, NY
GPA:
Expected in 05/2000
Bachelor of Science: Merchandising And Buying Operations
SUNY Buffalo State - Buffalo, NY
GPA:
Expected in 06/2000
: Merchandising And Buying Operations
Fashion Institute Of Technology - New York, NY
GPA:

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Resume Overview

School Attended

  • North Tonawanda High School
  • SUNY Buffalo State
  • Fashion Institute Of Technology

Job Titles Held:

  • Store Manager
  • Merchandise Manager
  • Merchandiser

Degrees

  • High School Diploma
  • Bachelor of Science

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