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Store Manager Resume Example

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STORE MANAGER
Summary

Focused Store Manager versed in all aspects of running retail establishment including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

[Job Title] well-versed in shrinkage control, inventory management and financial leadership. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Driven Store Manager with strong history of satisfying customers through top-notch service and support. Self-starter with drive to continuously learn, develop and educate store personnel and customers to enhance success. Maintains assigned budget by controlling expenses, growing sales and managing inventory.

Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Insightful [Job Title] with 13 years of experience leading operations by directing daily activities. Proven track record of developing targeted business operations plans, implementing improvements and overseeing Decisive leader highly competent in establishing and achieving ambitious goals and quality standards. Reliable Store Manager with 13 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams. Seasoned manger proficient in operational procedures, leading teams and training employees. Reliable and diligent professional with first-rate skills in assigning, overseeing and assessing work. Protects customers, associates and store assets by enforcing safety and security rules and procedures.

Skills
  • Store operations oversight
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Administrative support
  • Team-oriented
  • Sales professional
  • Retail inventory management
  • Inventory management
  • Operational budgeting
  • Customer service
  • Reliable
  • Accurate cash handling
  • Employee training
Experience
Store Manager06/2007 - CurrentMichael KorsHouston , TX
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw POS operations and cash management to reduce errors.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Reduced process lags by effectively managing 2 employees for productivity, efficiency and improvement.
  • Mitigated regulatory risks by coordinating audits to comply with protocols.
  • Oversaw all store operations while generating $125,000 in monthly sales.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Restocked inventory upon shipment arrival and checked merchandise into Biz Track system to maintain accurate records.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Hired, trained, evaluated performance and enforced disciplinary actions for 2 associates.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.

Education and Training
05/1989High School Diploma:Greensburg High School City, State
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Greensburg High School

Job Titles Held:

  • Store Manager

Degrees

  • 05/1989 High School Diploma : Greensburg High School

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