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Store Manager Resume Example

Resume Score: 80%

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STORE MANAGER
Professional Summary
Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Skills
  • Excellent customer service skills
  • Goal-oriented
  • Detail-oriented
  • Strategic thinker
  • Powerful negotiator
  • Organized
  • Enthusiastic yet professional demeanor
  • Creative
Work History
03/2011 to Current
Store ManagerBadcock Home Furniture and More – Swainsboro, GA

  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Monitored payments due from customers and promptly contacted customers with past due payments.
  • Answered and quickly redirected up to 200 calls per day.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Led merchandise selection, pricing, planning and marketing.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Created visual marketing and styled window displays.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Rotated manufacturer products as needed.
  • Educated employees on new merchandise during seasonal workshops.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Obtained and evaluated credit information about prospective customers.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Contacted other store locations to determine merchandise availability.
12/2008 to 03/2011
Registration ClerkEmanuel Medical Center – Swainsboro, GA
  • Entered patient data into databases in a timely and accurate manner.
  • Scanned documentation and entered into the database.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
  • Participated in weekly meetings to review patient care and identify opportunities for improved care.
08/2006 to 08/2008
Sales AssociateBadcock Home Furniture and More – Swainsboro, GA
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
  • Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
  • Accurately logged all daily shipping and receiving orders.
  • Placed special merchandise orders for customers.
  • Responded to all customer inquiries thoroughly and professionally.
  • Processed cash and credit payments rapidly and accurately.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Contributed to team success by exceeding team sales goals by 40%.
Education
2013
Associate of Arts: Business Administration and Economics
East Georgia State College - Swainsboro, GA

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Badcock Home Furniture and More
  • Emanuel Medical Center

School Attended

  • East Georgia State College

Job Titles Held:

  • Store Manager
  • Registration Clerk
  • Sales Associate

Degrees

  • Associate of Arts : Business Administration and Economics

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