Store Manager Resume Example Badcock Home Furniture And More

STORE MANAGER

Professional Summary

Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.

Skills

Work History

03/2011 to Current

Store ManagerBadcock Home Furniture and More – Swainsboro, GA

Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Trained and developed new associates on POS system and key sales tactics.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
Monitored payments due from customers and promptly contacted customers with past due payments.
Answered and quickly redirected up to 200 calls per day.

Answered customer questions regarding store merchandise, department information and pricing.
Led merchandise selection, pricing, planning and marketing.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Rotated manufacturer products as needed.
Educated employees on new merchandise during seasonal workshops.
Prepared sales slips and sales contracts.
Helped customers with questions, problems and complaints in person and via telephone.
Developed positive customer relationships through friendly greetings and excellent service.
Obtained and evaluated credit information about prospective customers.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Contacted other store locations to determine merchandise availability.

12/2008 to 03/2011

Registration ClerkEmanuel Medical Center – Swainsboro, GA

Entered patient data into databases in a timely and accurate manner.
Scanned documentation and entered into the database.
Produced monthly reports using advanced Excel spreadsheet functions.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Added new material to file records and created new records.
Participated in weekly meetings to review patient care and identify opportunities for improved care.

08/2006 to 08/2008

Sales AssociateBadcock Home Furniture and More – Swainsboro, GA

Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Accurately logged all daily shipping and receiving orders.
Placed special merchandise orders for customers.
Responded to all customer inquiries thoroughly and professionally.
Processed cash and credit payments rapidly and accurately.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Contributed to team success by exceeding team sales goals by 40%.

Education

2013

Associate of Arts: Business Administration and Economics
East Georgia State College - Swainsboro, GA

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees