- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
I am a store manager that dedicated to hiring an honest and hard working staff. I work hard to make sure my store is clean, stocked and customer friendly. i like to learn as much as I can so i can share my knowledge with others. i like working with vendors to make sure i have product in my store. i also enjoy getting to know my customers and knowing their first names. i know that having that relationship with my customers they will keep coming back and they will tell others about our company as well.
- Records Organization and Management
- Assignment Delegation
- Human Resources Oversight
- Sales Promotion
- Team Leadership
- Employee Motivation
- Problem Anticipation and Resolution
- Staff Scheduling
| - Quality Assurance
- Cost Reduction
- Focus and Follow-Through
- Budget Control
- Goal Setting
- Verbal and Written Communication
- Inventory Tracking and Management
|
Store Manager, 12/2015 - Current
Dollar Tree – Elgin, IL,
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Managed inventory control, cash control and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
Line Cook, 05/2010 - 12/2015
Marcus Corporation – Gurnee, IL,
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Safely used kitchen equipment and reduced risk of injuries and burns.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Handled portion control activities according to specified instructions provided by chef.
- Grilled meats and seafood to customer specifications.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Transitioned between breakfast and lunch service.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Waitress, 03/2005 - 05/2010
Aramark Corp. – Norton, MA,
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
: , Expected in
-
Blue Springs High School - Blue Springs, MO
GPA:
High School Diploma: , Expected in 05/2001
-
Winnetonka High School - Kansas City, MO
GPA:
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