Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

I am a store manager that dedicated to hiring an honest and hard working staff. I work hard to make sure my store is clean, stocked and customer friendly. i like to learn as much as I can so i can share my knowledge with others. i like working with vendors to make sure i have product in my store. i also enjoy getting to know my customers and knowing their first names. i know that having that relationship with my customers they will keep coming back and they will tell others about our company as well.

  • Records Organization and Management
  • Assignment Delegation
  • Human Resources Oversight
  • Sales Promotion
  • Team Leadership
  • Employee Motivation
  • Problem Anticipation and Resolution
  • Staff Scheduling
  • Quality Assurance
  • Cost Reduction
  • Focus and Follow-Through
  • Budget Control
  • Goal Setting
  • Verbal and Written Communication
  • Inventory Tracking and Management
Work History
Store Manager, 12/2015 - Current
Dollar Tree Elgin, IL,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
Line Cook, 05/2010 - 12/2015
Marcus Corporation Gurnee, IL,
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Safely used kitchen equipment and reduced risk of injuries and burns.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Handled portion control activities according to specified instructions provided by chef.
  • Grilled meats and seafood to customer specifications.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Transitioned between breakfast and lunch service.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Waitress, 03/2005 - 05/2010
Aramark Corp. Norton, MA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
: , Expected in
Blue Springs High School - Blue Springs, MO
High School Diploma: , Expected in 05/2001
Winnetonka High School - Kansas City, MO

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School Attended

  • Blue Springs High School
  • Winnetonka High School

Job Titles Held:

  • Store Manager
  • Line Cook
  • Waitress


  • High School Diploma

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