Store Manager resume example

• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

As a Store Managers we are responsible for executing the three focal points of the company’s retail strategy: customer service, in-stock, and store appearance in their store. we are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. I effectively communicate the company’s retail strategy and ensure its execution through strategic planning and timely follow-up. While staying ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. In my career I have established a presence in my stores by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. I lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.