Dedicated and experienced.... motivated to maintain customer satisfaction and contribute to company success. High-Performing, Mature and business savvy with extensive knowledge of handling accounts. Reliable, Energetic, outgoing and driven to reach company goals.
Handle all transactions that come into office, submit invoices so that proper vendors get paid on time, manage time for one other employee, create excel sheet for accounts, handle and maintain customer accounts as well as vendor accounts
Monitored multiple databases to keep track of all company inventory.
Provided onsite training.
Prepared correspondence, accounting and financial documents for analysis.
Increased sales by 17% over a two-year period.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Successfully interacted with customers and retail buyers to expedite orders.Resolved product/policy issues and shared benefits of new technology.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Compiled weekly monetary reports and records for store managers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers in finding out-of-stock items.Executed outbound calls to existing customer base resulting in 50 % increase in sales.
Communicated all merchandise needs or issues to appropriate supervisors.Generated leads for new sales through telephone and email contact with customers.Processed merchandise returns and exchanges.
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agency guidelines.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Provided transportation, assistance and companionship to clients.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Kept facility stocked with necessary supplies, equipment and instruments.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Documented resident records on daily flow sheets.Provided patients and families with emotional support.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Promoted personal and co-worker safety.Participated in the maintenance of safe conditions within the facility and other related areas. Monitor staff via camera to ensure the clients needs where being met on a day and night basis.
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