Store Manager Resume Example
Love this resume?Build Your Own Now
STORE MANAGER
Professional Summary
Diligent Resident Advisor proficient in campus procedures, safety standards and emergency response. Energetic, motivated and thorough with excellent conflict resolution and organizational skills. Looking for a long-term position in a fast-paced environment.
Skills
|
|
Work History
06/2020 to CurrentStore ManagerRoss Stores, Inc | Rock Hill , SC
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Created work schedules according to sales volume and number of employees.
- Rotated merchandise and displays to feature new products and promotions.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Oversaw, trained and encouraged promoting culture of efficiency and performance.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Managed, hired and developed top talent to strengthen workflow and productivity.
- Oversaw daily operations of start-up, including staffing and training, compliance, inventory control and financial functions.
- Instructed staff on appropriately handling difficult and complicated sales and unhappy customers by implementing training and encouraging use of and skills.
- Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
- Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control and store opening and closing procedures.
- Reported to district manager regarding all store and staff issues, financial goals and sales.
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
02/2018 to 06/2020Residence ManagerSt. Catherine Of Siena | Smithtown , NY
- Conducted daily welfare checks and ensured that all resident needs were met by coordinating with facility staff
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs
- Promoted positive relations between residents and staff
- Conducted tours, orientation and educational sessions for residents and families
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Enforced policies and safety standards through building and room rounds
- Solved grievances and complaints by collaborating with residents
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
- Equipped and organized facility to comply with company strategy for online and offline quality controls
- Conducted training and change management processes to improve operations
08/2008 to 12/2014Sales AssociateThe Talbots Inc | Seminole , FL
- Maintained records related to sales, returns and inventory availability
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Engaged with customers to effectively build rapport and lasting relationships
- Educated customers on promotions to enhance sales
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Processed product returns and assisted customers with other selections
- Prepared merchandise for sales floor by pricing or tagging
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Achieved perfect attendance record for 73 months consecutively
07/2004 to 10/2007Pizza Maker/Line Cook/Cashier/Delivery DriverTaste Of Italy Pizzeria | City , STATE
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Completed training to learn additional techniques for making new and seasonal items
- Organized work areas to foster efficiency and model exceptional kitchen etiquitte
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
- Provided product information and menu item explanation in consideration of dietary restrictions
- Communicated menu item information and offered suggestions to promote featured products
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
Education
Diploma | AcademiaVineland Senior High School, City, State
Certification | Electrical ConstructionCumberland County Technical Education Center, City
Certifications
- ServSafe Food Handler
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Vineland Senior High School
- Cumberland County Technical Education Center
Job Titles Held:
- Store Manager
- Residence Manager
- Sales Associate
- Pizza Maker/Line Cook/Cashier/Delivery Driver
Degrees
- Diploma | Academia
Certification | Electrical Construction
Similar Resumes
