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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Proficient store manager

dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. V

Accomplishments

Sales Championship award winner. Top 25 store in the company.

Store of the Quarter multiple times

District of the Year 2015, 2016.

Multiple Raving Fan award winner as a manager.

Exceeded sales earnings for the past 6 quarters in 2019 and 2020.

ServSafe certified

Skills
  • Team leadership and coaching
  • Order management
  • Relationship building and management
  • Maximizing Profitability
  • Team Leadership
  • Store Management
  • Goals and Performance
  • Customer-oriented
  • Operations
  • Strategic thinker
  • Bank deposit procedures
  • Sales expertise
  • Vendor management
  • Staff Management
  • Customer Relations
  • Personnel development
  • Accurate money handling
  • Excellent customer service skills
  • Financial operations management
Work History
Store Manager, 08/2019 to 03/2021
Company Name – City, State
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and customer service talents.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Assistant Store Manager, 04/2012 to 08/2019
Company Name – City, State
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Supervised and evaluated staff of 15
  • Including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Sales Representative, 03/2006 to 06/2009
Company Name – City, State
  • Built strong client rapport to establish diversified network of connections.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Maintained current knowledge of all evolving changes in foodservice marketplace.
  • Created strategic brand building events to promote current product portfolio.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Performed required travel for training and scheduled events.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Owner CEO, 02/1981 to 12/2000
Company Name – City, State
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Aligned branding initiatives and sales strategies with client goals.
  • Developed improved records management systems for leases and contracts to improve timeliness of renewals.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Education
Associate of Arts: Music Performance, 04/1972
Southern Illinois University Edwardsville - City, State
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Resume Overview

School Attended

  • Southern Illinois University Edwardsville

Job Titles Held:

  • Store Manager
  • Assistant Store Manager
  • Sales Representative
  • Owner CEO

Degrees

  • Associate of Arts : Music Performance , 04/1972

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