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Store Manager Resume Example

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STORE MANAGER
Professional Summary

Proficient store manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Experienced store manager with over 30 years of experience in retail management. Excellent reputation for resolving problems and improving customer satisfaction.

High-energy store manager bringing 30+ years of experience in retail settings. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Skills
  • Maximizing Profitability
  • Team Leadership
  • Training and Development
  • Store Management
  • Product and Service Sales
  • Team leadership and coaching
  • Goals and Performance
  • Relationship building and management
  • Accurate money handling
  • Sales expertise
  • Operations
  • Staff Management
  • Vendor management
  • POS systems
  • Training and mentoring
  • Opening and closing procedures
  • Excellent customer service skills
  • Store displays
  • Hourly shift management
  • Bank deposit procedures
  • Customer-oriented
  • Staff training and development
  • Merchandising
  • Team Building
  • Customer Relations
Work History
Store Manager, 10/2013 to 12/2019
Company Name – City, State
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Supervised guests at front counter, answering questions regarding products.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
3rd Person Keyholder, 09/1998 to 06/2012
Company Name – City, State
  • Trained team members in successful strategies to meet operational and sales targets.
  • Directed customers to correct store locations.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Rotated stock according to dates and protocols.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Opened inventory boxes and restocked shelves.
  • Trained and mentored new employees.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Store Manager, 06/1989 to 08/1998
Company Name – City, State
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Supervised guests at front counter, answering questions regarding products.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control and store opening and closing procedures.
Education
High School Diploma: General Studies, 06/1980
Seminole High School - City, State
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Resume Overview

School Attended

  • Seminole High School

Job Titles Held:

  • Store Manager
  • 3rd Person Keyholder

Degrees

  • High School Diploma : General Studies , 06/1980

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