Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Seeking a position with your company where I can maximize my skills of management, quality assurance, program development, leadership skills, training experience professional goals. I plan to focus on high quality performance in accordance with the company policies standards.

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

  • Microsoft Office and databases software (word, Excel and Outlook)
  • Ability to work under pressure and pay attention to details
  • Proficient in courtesy
  • Excellent PC and other clerical skills
  • Provides analytic and specialized support of consistently complex projects
  • Proficient Conflict Resolution skills.
  • Auditing
  • Backup
  • Charts/Forms
  • Conflict Resolution
  • Excellent Customer Service
  • Data entry
  • Detail oriented
  • Documentation
  • Financial aid assistance
  • Inventory
  • Excel
  • Policies
  • Safety
  • Supervision of employees
  • Administrative abilities
  • Application processes
  • Regulatory requirements
  • Appointment setting
  • Recordkeeping requirements
  • Dispensing protocols
  • Office management
  • Organization
  • Coordination
  • Active listening
  • Check payment processing
  • Training & Development
  • Reliable and trustworthy
  • Team management
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Store operations oversight
  • Employee training
07/2019 to 09/2021
Store Manager Harbor Freight Tools Columbus, IN,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Achieved sales quota by incorporating social media and brand marketing.
06/2014 to 02/2020
Financial Aid Office Administrator North Country Academy New Lenox, IL,
  • Provides assistance with financial documents to students.
  • Advise student on documentation on required forms.
  • Facilitate successful experiences interacting with various campus departments including registrar, admissions, and career services.
  • Assisting students with various university resources that are available.
  • Collect and analyze data
  • Facilitate successful experiences interacting with various people.
  • Worked closely with supervisors providing support and service for student’s financial needs.
  • Ability to solve problems and be proactive in handling potential issues in the absence of supervisor.
  • Backup support for receptionist.
  • Executes special research and tasks.
  • Archival of physical documents to onsite and offsite storage.
  • May resolve discrepancies.
  • Maintains records, logs, of material received, issued, stored, distributed and delivered.
  • Maintained messages by telephone to various department and employees.
  • Received and posted payments to loan accounts.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
  • Promoted business and capitalized on sales opportunities to maximize revenue.
  • Improved profit margins by streamlining operations and workflow.
  • Achieved cost-savings by developing functional solutions to financial aid problems.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Contributed to development, planning and completion of project initiatives.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Ordered and distributed office supplies, supervising personnel's usage to maintain fixed office budget.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
  • To provide customer service for other departments within service level times.
  • Create and maintain documents and spreadsheets to record history and report on key
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Performs other duties if requested.
03/2010 to 07/2014
Executive Hostess H&H Ranch Golf Course City, STATE,
  • Hosting parties for corporations and companies.
  • Greeting customers and commuters.
  • Demonstrating emergency procedures.
  • Serving drinks, cocktails and meals, answering to inquiries, reassuring and guiding passengers in case of emergency.
  • Duties also includes covering receptionist, cooking and housekeeping areas.
  • Trained new employees and assisted the manager with other duties as assigned.
  • Facilitate successful experiences interacting with various people.
  • Collect and analyze data regarding customers.
  • Worked closely with supervisors providing support and service for employees and customers.
  • Ability to solve problems and be proactive in handling potential issues.
  • Travel to other sites as needed.
  • Receives, unloads, unpacks, shelves, distributes and delivers incoming parts, tools, materials, supplies, equipment, inventory, etc.
  • May resolve discrepancies.
  • Assist in planning and executing of city- sponsored special events.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed employees and guest expectations by relaying information regarding hours, wait times and specials.
07/2007 to 12/2009
Pre School Teacher The Learning Place #4 City, STATE,
  • Supervised during recreational fields trips.
  • Assisting with meals and meal charts for breakfast, and lunch
  • My role focused on high quality learning accordance with policies and programmatic accredited standards.
  • Assisting students with various resources that are available.
  • Collect and analyze data regarding students.
  • Worked closely with supervisors providing support and service for employees, students and parents.
  • Maintain secondary audit to ensure initial audit and data entry correspond post Enrollment and prior to other departments activities.
  • Executes special research and tasks to assist children reach milestones.
  • Ability to solve problems and be proactive in handling potential issues.
  • To provide customer service for other departments within service level times.
  • Create and maintain documents and spreadsheets to record history and report on key indicators.
  • Create and maintain records, logs, etc.
  • Of materials received, stored, issued delivered, or distributed.
  • Ensure security and safety materials, property and supplies.
  • Design and implement recreation programs, events and activities best suited participants.
  • Coordinates and teaches a variety of recreational programs and activates as assigned.
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted in development screenings to measure students' motor, language, and emotional skills.
  • Helped students take advantage of other available subject matter and study resources.
  • Optimized learning plans while quantifying student progress through test administration.
  • Provided students with personalized educational, behavioral and emotional support.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Fulfilled multiple duties, including tutoring basic skills, and grading homework and exams.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Organized and led activities to promote physical, mental and social development.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Identified early signs of emotional and developmental problems in children.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Education and Training
Expected in 01/2002
Associate of Applied Science: Criminal Justice
Seminole State College - Seminole, OK
Expected in 05/2017
Bachelor’s Degree: Business Administration
American InterContinental University - Houston, TX,
Expected in 05/2018
M.D.: Business Management
American InterContinental University - Houston, TX,
Expected in 1992
McClain High School - Tulsa, OK
  • 9 or high GPA 2014 - 2018.
  • 4 years of demonstrated administrative experience.
  • CPR and First Aid Training.
  • Consistently maintained high customer satisfaction ratings.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Seminole State College
  • American InterContinental University
  • American InterContinental University
  • McClain High School

Job Titles Held:

  • Store Manager
  • Financial Aid Office Administrator
  • Executive Hostess
  • Pre School Teacher


  • Associate of Applied Science
  • Bachelor’s Degree
  • M.D.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: