LiveCareer-Resume

store manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

High-energy Store bringing senior-level experience in retail settings. Set and enforced consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Skills
  • Team Leadership
  • Training and Development
  • Store Management
  • Product and Service Sales
  • Goals and Performance
  • Order management
  • Relationship building and management
  • Training and mentoring
  • Staff training and development
  • Team Building
  • Personnel development
  • Customer Response
  • Opening and closing procedures
  • Store displays
  • Strategic thinker
  • Operations
  • Staff Management
  • Bank deposit procedures
Work History
Store Manager, 04/2017 - 07/2020
C-A-L Ranch Elko, NV,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Devised processes to boost long-term business success and increase profit levels.
  • Developed new store location from ground up by hiring and training efficient team.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised guests at front counter, answering questions regarding products.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Analyzed and interpreted store trends to facilitate planning.
  • Approved regular payroll submissions for employees.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed inventory control, cash control and store opening and closing procedures.
Retired Police Colonel, 06/1994 - 10/2014
Jordanian Public Security Directorate City, STATE,
  • Maintained excellent weapons knowledge and coordinated infantry operation of equipment, including rifles, machine guns and hand grenades.
  • Organized and oversaw infantry operations, including training, administration and security activities of Infantry units.
  • Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
  • Participated in team-building activities to enhance working relationships.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Oversaw daily operations to ensure high levels of productivity.
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
International Police Officer, 08/1999 - 08/2000
United Nations Peacekeeping Operations City, STATE,
  • Executed operational protocols for criminal and non-criminal violations.
  • Engaged with local individuals and community leaders to discuss ways to reduce crime.
  • Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Developed organizational system for case records, reports, logs and agendas.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Notified emergency personnel of incidents and accidents requiring medical assistance and aid.
  • Answered calls from citizens and business owners for help in emergencies.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
Education
High School Diploma: High School, Expected in 01/1989
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Alhuson Secondary School - Irbed Alhuson Jordan,
GPA:
Status -
Bachelor Of Law: Criminal Justice, Expected in 06/1994
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Muta University - Alkarak Jordan,
GPA:
Status -
Bachelor Of Administrative Studies: Command & Control (C3, C4I) Systems And Operations, Expected in 09/2013
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Jordanian Command And Stuff College - Amman Jordan,
GPA:
Status -

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Resume Overview

School Attended

  • Alhuson Secondary School
  • Muta University
  • Jordanian Command And Stuff College

Job Titles Held:

  • Store Manager
  • Retired Police Colonel
  • International Police Officer

Degrees

  • High School Diploma
  • Bachelor Of Law
  • Bachelor Of Administrative Studies

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