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Store Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Reliable Store Manager with 24 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Skills
  • Store opening and closing procedures
  • Store operations oversight
  • Employee supervision and motivation
  • Employee training
  • Reliable
  • Shift checklists
  • Outstanding communication skills
  • Staff training and development
  • Risk management
  • Team-oriented
  • Retail inventory management
  • Accurate cash handling
Experience
09/2018 to 05/2021
Store Manager Getir San Francisco, CA,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Conducted evaluations of hardware and software solutions to develop estimates, negotiate contracts and make effective selections.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
08/2017 to 08/2018
Sales Associate Shoe Carnival, Inc. Springfield, IL,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
04/2016 to 07/2017
Sales Associate Shoe Carnival, Inc. Temple, TX,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
Expected in 06/1997
High School Diploma:
Carver High School - Baltimore, MD
GPA:

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87Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Carver High School
Job Titles Held:
  • Store Manager
  • Sales Associate
  • Sales Associate
Degrees
  • High School Diploma