SEARCH

Store Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
STORE MANAGER
Summary

Natural leader and team motivator competent in keeping kitchen staff on task and efficient to handle high-volume work. Knowledgeable about sourcing ingredients, maintaining budgets and maximizing customer satisfaction. Basic abilities.

Skills
  • Inventory management
  • Menu development
  • Food and beverage pairing
  • Recipe creation
  • Cleaning and sanitizing methods
  • Food preparation techniques
  • Kitchen equipment and tools
  • Portion and cost control
  • Cleaning and sanitation
  • Team training
  • Order preparation
  • Sales presentations
  • Marketing strategies
  • Team leadership
  • Basic food preparation
  • POS system operations
  • Staff management
  • Schedule coordination
Experience
April 2011
to
December 2014
Burger KingWinchester , KYStore Manager
  • Updated store pricing, signage and merchandising based on current promotions.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Supervised and trained team of [Number][Job title]s while improving store sales by [Number]%.
  • Hired and trained [Number] employees to start new [Type] store in [Location].
  • Trained [Number]-person staff to deliver outstanding customer service and assistance.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Contributed to merchandising ideas at team sales meetings.
  • Maintained daily record of all transactions.
  • Oversaw daily cash register operations and cash management and kept errors at [Number]% rate by implementing [Type] system.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Oversaw inventory management to minimize waste.
  • Counted cash drawers and made bank deposits.
  • Oversaw all store operations while generating up to $[Number] in monthly sales.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Supervised and led [Number] department managers while overseeing performance and productivity of [Number] employees.
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Interviewed, hired, supervised and trained [Number] employees and instituted mentoring program to develop skills, leadership and employee excellence.
November 2014
to
December 2018
I HopRichmond, KYHostess
  • Calculated charges, issued table checks and collected payments from customers.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Placed reservations through phone and email into [Software].
  • Answered telephone to provide establishment information and take party reservations.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
February 2018
to
Current
Madison GardensRichmond, KYHead Line Cook
  • Supervised kitchen staff of [Number] individuals, delivering on-the-fly training and mentoring to improve skills.
  • Trained numerous kitchen personnel from ground up to take on challenging stations such as [Type] and [Type].
  • Prepared up to [Number] dishes per shift for busy, [Type] restaurant grossing $[Amount] annually.
  • Supervised staff of [Number], providing direction in preparing specialty items, including [Type] and [Type] food.
  • Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
  • Partnered with restaurant owners to create new menu items using locally sourced ingredients.
  • Assessed inventory levels every [Timeframe] and placed orders to replenish goods before supplies depleted.
  • Managed kitchen operations for [Number] locations.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Reduced food costs by [Number]% by expertly estimating purchasing needs and buying through approved suppliers.
  • Monitored and improved work of [Number] team members producing over [Number] meals per night.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Maintained orderly kitchen environment to reduce wasted time searching for ingredients, utensils and [Type] items.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Trained and supervised line cooks to develop new skills in [Skill] and [Skill].
  • Monitored quality, presentation and quantities of plated food across line.
Education and Training
June 2014
Madison Central High SchoolRichmond, KYHigh School Diploma
Med TechMaster of Science: Medical Assisting
Sullivan UniversityLexington, KYAssociate of Applied Science: Medical Assisting
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Burger King
  • I Hop
  • Madison Gardens

School Attended

  • Madison Central High School
  • Med Tech
  • Sullivan University

Job Titles Held:

  • Store Manager
  • Hostess
  • Head Line Cook

Degrees

  • High School Diploma
    Master of Science : Medical Assisting
    Associate of Applied Science : Medical Assisting

Similar Resumes

View All
Store-Manager-resume-sample

Store Manager

Kirkland's

Buffalo, New York