Store Manager Resume Example

Ambitious management professional seeks a management position with a growing and expanding company. Results oriented manager who thrives in fast paced and competitive environments. Great communicator with a strong background in sales, customer service, quality control and staffing.

• Managed employee productivity by motivating and performing daily service and sales reports Increased service turn around and customer satisfaction by developing a service appointment schedule Improved service and sales by planning and preparing attendance to marketing events like trade shows and fairs Classified, recorded and summarized numerical and financial data to compile and keep financial records.
• Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
• Answered multiple phone lines, transferred calls to corresponding departments, filed customer records and billed accordingly.
• Achieved revenue objective by implementing cost-cutting measures.

Administrative, Business Development, Project management, Sales Excellent communication, Conflict resolution, Customer Satisfaction. Employee training, Inventory control, Marketing, Excel, PowerPoint, Microsoft Word, Strong organizational skills, Quality assurance, Receiving, Shipping, Bilingual Spanish, Telephone skills, Typing skills, Vendor Management, Writing skills